tag:blogger.com,1999:blog-77398934625611130852024-03-18T11:03:39.211+08:00Traveling MindHi-Tech Human TouchTeh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.comBlogger144125tag:blogger.com,1999:blog-7739893462561113085.post-18609473735076008732017-10-02T10:40:00.002+08:002017-10-24T18:10:55.622+08:00Smart Community and Beyond<div dir="ltr" style="text-align: left;" trbidi="on">
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<tr><td style="text-align: center;"><a href="https://3.bp.blogspot.com/-kJncXY1CtDY/WdGm-5GypeI/AAAAAAAA4Z8/D6g8GWfM-6gtjftb8fNoPAK8dipXbnHhQCLcBGAs/s1600/FT-img928.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" data-original-height="565" data-original-width="848" height="266" src="https://3.bp.blogspot.com/-kJncXY1CtDY/WdGm-5GypeI/AAAAAAAA4Z8/D6g8GWfM-6gtjftb8fNoPAK8dipXbnHhQCLcBGAs/s400/FT-img928.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Smart Community </td></tr>
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<span style="font-family: "avenir roman"; font-size: 11pt;">I have to use more than half of this page to introduce
i-Neighbour, our smart community solution because of the excitement it garnered
during its development phase last year. When i-Neighbour first started around
two years ago, it was merely a cloud residential visitor management system with
innovative QR code as credential to verify pre-registered visitors. But
interestingly, more amazing ideas ushered in afterward, and the solution
evolved. None of our other products have such opportunity to break away from
its initial boundary; only i-Neighbour evolves and changes, and eventually
turns into a smart community solution with variety of Internet-of-Things, IoT
stuff attached to it.</span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">Besides visitor management, i-Neighbour smart community system
offers payment gateway, e-billing, e-polling, facility booking, panic button,
event management, incident and defect reports, yard sale, and etc; its IoT
stuff consists of smart barrier, smart alarm, smart reader, smart lock to smart
lift system and etc., and all of the services, pierced together by using a
single App at the user end and Web at the admin end. <o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">It doesn’t stop there. i-Neighbour, continues to evolve, crosses
over the enclave, establishes an in-App link with another in-house developed
App, i-Merchant, to connect the residents to the nearby merchants to get to
know their offers and eventually places orders. <o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">And it doesn’t stop there. In our effort to reach the low-income
group in high household density communities, we developed an advertisement
platform, i-Ad hub, which they can use to offset their subscription fees.<o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">And it doesn’t stop there. Instead, it continues to evolve.
TimeTec VMS for commercial buildings is a spin-off from i-Neighbour’s
residential system, with more IoT capabilities to turn turnstile and flap
barrier into smart devices accessible via smartphones.<o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">It doesn’t stop there. TimeTec Access, another cloud platform for
access control is in the making and it will be debuted anytime this year. <u> </u>We
definitely wouldn’t left our pillar, the access control system behind,
cloudless. With the introduction of TimeTec Access would only our cloud
solutions be full circle in meeting the demand of comprehensive access control
requirements, connecting buildings from residential to commercials, integrating
i-Neighbour from home to workplace.<o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">“Explosive” is the best term to describe i-Neighbour sales. Yes,
there are incessant inquiries pouring in, non-stop appointments and product
demos to attend to. Town planners, consultants, housing developers, properties
management companies, and resident associations, all eager to see with their
own eyes our amazing solution. Price quoted. Deals sealed.</span><span style="font-family: "times"; font-size: 10.0pt;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">Of course, I won’t forget to mention our workforce management
system, especially TimeTec TA, the cloud-based time & attendance
application that is starting to generate steady income since last year.
More features were added in 2017, NFC, GPS and Time Beacon are
offered as clocking methods. The counterpart, TimeTec Leave, a solution that
handles employee leave management, has been launched to complete the workforce
management solution recently. We expect the one-plus-one-equal-to-three formula
would apply in our offering of workforce management and this year, TimeTec Hire
for talent acquisition will make its debut; another big leap for us in this
workforce area of expertise. <o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">And for our vertical niche market solution, TimeTec Patrol, a
partly workforce management and a partly security system, since it launching
has been gaining its momentum amongst security guard companies with more and
more sign ups.</span><span style="font-family: "times"; font-size: 10.0pt;"><o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">Our long time partners might ask, “What role would FingerTec play
in the cloud future? Retire and pass the baton to TimeTec or revitalize and
sing along with TimeTec?“ My answer to that was, “Definitely the latter.” The
push technology as intermediary of IoT for our existing biometric and card
products would further be transformed into truly IoT products.<o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">Our customers can expect more new IoT hardware from us in these
two years. Some of them will still carry the same name, FingerTec, where
fingerprint and biometrics technology are applied; some of them will
straightaway be branded as TimeTec when App and Bluetooth are involved without
biometrics. In these two IoT product lines, either we offer it as standalone
products, or go together with our cloud applications as some core and optional
components. <o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">One question that enlightened us when designing IoT hardware was,
when smartphones came loaded with strong computing power are used for
credential authentication, why shouldn’t we lower the computing power in the
access controllers or readers? So that we can design and produce much
cost-effective and simplified new breed of hardware. Yes, the once lingering
idea now becoming our new direction to unlock the treasure of our future.<o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">For sure, the ecosystem we built for FingerTec such as warranty,
training, support system and etc, would continue to be the core components for
our IoT platform, with widening Big Data and artificial intelligence
capabilities at the same time to benefit larger customer base. <o:p></o:p></span></div>
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<span style="color: black; font-family: "avenir roman"; font-size: 11.0pt;">We will continue singing the same theme song for a very long time.</span></div>
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Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com10tag:blogger.com,1999:blog-7739893462561113085.post-31739587746409899172017-06-05T10:53:00.000+08:002017-10-02T10:54:36.570+08:00A New Beginning, A Promising Hope<div dir="ltr" style="text-align: left;" trbidi="on">
<table border="0" cellpadding="0" cellspacing="0" style="box-sizing: border-box; color: black; font-family: Akkurat-Light; font-size: 14px; width: 100%px;"><tbody style="box-sizing: border-box;">
<tr style="box-sizing: border-box;"><td align="justify" style="box-sizing: border-box; color: #666666; font-size: 15px; line-height: 18px;">Even though we have marketed <a href="http://www.fingertec.com/" style="box-sizing: border-box; color: #337ab7; text-decoration: none;" target="_blank">FingerTec</a> products in South Africa for more than 10 years, none of the FingerTec’s team have ever set foot on this land prior to this exhibition because all of our business activities are handled by our trusted partners over here.<br />
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We were reluctant to showcase our FingerTec biometrics products because the technology is not a novelty anymore; instead, to get the crowd excited we showcased our latest offerings. In Securex, we introduced <a href="http://www.timeteccloud.com/" style="box-sizing: border-box; color: #337ab7; text-decoration: none;" target="_blank">TimeTec</a> cloud-based solutions with the highlight given to <a href="https://www.timetecpatrol.com/" style="box-sizing: border-box; color: #337ab7; text-decoration: none;" target="_blank">TimeTec Patrol</a>, followed by <a href="https://www.i-neighbour.com/" style="box-sizing: border-box; color: #337ab7; text-decoration: none;" target="_blank">i-Neighbour</a>, a smart community system and <a href="https://www.timetecta.com/" style="box-sizing: border-box; color: #337ab7; text-decoration: none;" target="_blank">TimeTec TA</a>, time attendance and scheduling system.</div>
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<a href="https://2.bp.blogspot.com/-XpA0kWxjSAM/WdGozAZLUiI/AAAAAAAA4aI/iVVK-5Cd39Qg3-Znz8edm783FWmElguVwCLcBGAs/s1600/2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="563" data-original-width="750" height="300" src="https://2.bp.blogspot.com/-XpA0kWxjSAM/WdGozAZLUiI/AAAAAAAA4aI/iVVK-5Cd39Qg3-Znz8edm783FWmElguVwCLcBGAs/s400/2.jpg" width="400" /></a></div>
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<span style="text-align: left;">And I’ve always thought that software is less appealing in comparison to the hardware. Surprisingly, the software drew a satisfying amount of crowd to our booth. Minus some sheer curiosity inquiries, we saw the real sign of demand for cloud solutions. It is especially true to those early birds that recognized the technology trends. Many of them showed enthusiasm to becoming our partners in South Africa and in the neighbouring countries, and they wanted to be the first to grab the opportunities to capitalize these new technologies.</span></div>
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<tr style="box-sizing: border-box;"><td style="box-sizing: border-box; color: #1f9fd8; font-size: 18px; padding: 5px 0px 8px;">Day 1 Highlights:</td></tr>
<tr style="box-sizing: border-box;"><td style="box-sizing: border-box;"><table align="justify" border="0" cellpadding="3" cellspacing="3" style="box-sizing: border-box; color: #666666; font-size: 15px; line-height: 18px; width: 100%px;"><tbody style="box-sizing: border-box;">
<tr style="box-sizing: border-box;"><td style="box-sizing: border-box; color: #1f9fd8; font-size: 25px;" valign="top">•</td><td align="justify" style="box-sizing: border-box;">It was a pleasure to have our long time FingerTec partner BioFinger’s Donovan Bird dropped by our booth. He was excited to start another new chapter with us and carry TimeTec cloud solutions in his business’s portfolio.</td></tr>
<tr style="box-sizing: border-box;"><td style="box-sizing: border-box; color: #1f9fd8; font-size: 25px;" valign="top">•</td><td align="justify" style="box-sizing: border-box;">Albert Dikgale from Cygninet signed up TimeTec’s dealership on the day to venture into this cloud business efficiently with us.</td></tr>
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<tr style="box-sizing: border-box;"><td style="box-sizing: border-box; color: #1f9fd8; font-size: 18px; padding: 10px 0px 8px;">Day 2 Highlights: </td></tr>
<tr style="box-sizing: border-box;"><td style="box-sizing: border-box;"><table border="0" cellpadding="3" cellspacing="3" style="box-sizing: border-box; color: #666666; font-size: 15px; line-height: 18px; width: 100%px;"><tbody style="box-sizing: border-box;">
<tr style="box-sizing: border-box;"><td style="box-sizing: border-box; color: #1f9fd8; font-size: 25px;" valign="top">•</td><td align="justify" style="box-sizing: border-box;">We met another FingerTec partner, Tols Meimaris from Time and Speed, who came with a colleague and spent quite some time to understand the cloud solutions. He saw a huge potential in i-Neighbour smart community system in South Africa and interested to explore the solution further. </td></tr>
<tr style="box-sizing: border-box;"><td style="box-sizing: border-box; color: #1f9fd8; font-size: 25px;" valign="top">•</td><td align="justify" style="box-sizing: border-box;">Prabhu Ramalingam from a security company with more than a hundred guard force based in Nairobi, Kenya wanted to deploy TimeTec Patrol and was looking for an affordable solution to match his country’s economy landscape.</td></tr>
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<tr style="box-sizing: border-box;"><td style="box-sizing: border-box; color: #1f9fd8; font-size: 18px; padding: 10px 0px 8px;">Day 3 Highlights: </td></tr>
<tr style="box-sizing: border-box;"><td style="box-sizing: border-box;"><table border="0" cellpadding="3" cellspacing="3" style="box-sizing: border-box; color: #666666; font-size: 15px; line-height: 18px; width: 100%px;"><tbody style="box-sizing: border-box;">
<tr style="box-sizing: border-box;"><td style="box-sizing: border-box; color: #1f9fd8; font-size: 25px;" valign="top">•</td><td align="justify" style="box-sizing: border-box;">The Sales Director of CIPE, Grant Gibbs spent a good amount of time going through TimeTec TA, focusing on the job costing module in details, and was impressed with the features offered.</td></tr>
<tr style="box-sizing: border-box;"><td style="box-sizing: border-box; color: #1f9fd8; font-size: 25px;" valign="top">•</td><td align="justify" style="box-sizing: border-box;">The business owner from NovaCloud explored TimeTec Patrol, TimeTec TA and i-Neighbour smart community system and learned how SaaS business concept works and how the products can be marketed in South Africa.</td></tr>
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<tr style="box-sizing: border-box;"><td align="justify" style="box-sizing: border-box; color: #666666; font-size: 15px; line-height: 18px;">From the show’s response and feedbacks, it’s clear to us that cloud is indeed the rising trend and all in all, our investment in this show is worthwhile and promising.<br />
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<a href="https://3.bp.blogspot.com/-x_sxwc2Gnmo/WdGpe4AnoHI/AAAAAAAA4aQ/gJS5Qd4m_Q8mCSFcmGfZ3HfbpjWknLLvACLcBGAs/s1600/IMG_5213.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><br /></a><a href="https://1.bp.blogspot.com/-x_sxwc2Gnmo/WdGpe4AnoHI/AAAAAAAA4aQ/YF9eWw4MBlEgyCNmcdDN2oZ6KVFceji5ACEwYBhgL/s1600/IMG_5213.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="1200" data-original-width="1600" height="300" src="https://1.bp.blogspot.com/-x_sxwc2Gnmo/WdGpe4AnoHI/AAAAAAAA4aQ/YF9eWw4MBlEgyCNmcdDN2oZ6KVFceji5ACEwYBhgL/s400/IMG_5213.JPG" width="400" /></a></div>
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Before Securex, I spent a few days in Cape Town, visited some popular tourist spots including Table Mountain, Franschhoek, and the must-visit Cape of Good Hope, where it marks the point of European expedition to round the sea route to Asia and started the new trade and colonization in the Middle Ages.</div>
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Modern trades nowadays are borderless, less intrusive, and literally virtual. And when I saw some clouds blew past the Cape of Good Hope, it was such an auspicious moment for me, to mark a new beginning of our new business venture in this continent and to radiate to the rest of the world.</div>
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Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com1tag:blogger.com,1999:blog-7739893462561113085.post-86271905278156746412016-10-12T10:27:00.001+08:002016-10-12T10:32:44.975+08:00Winter is Coming? Or is it Spring? <div dir="ltr" style="text-align: left;" trbidi="on">
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<i style="mso-bidi-font-style: normal;">Winter is Coming</i>
is the motto of House of Stark, one of the greatest houses of Westeros in the
HBO medieval fantasy television series Game of Thrones, conveying the meaning
of warning and constant vigilance. Hearing someone whispers <i style="mso-bidi-font-style: normal;">Winter is Coming</i> can send chills down
one’s spine thinking of the harsh winter and the roaming white walkers. </div>
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<tr><td class="tr-caption" style="text-align: center;"><i>Winter is Coming</i></td></tr>
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We can almost certain that <i>Winter is Coming,</i> because the business climate is volatile when the
second wave of IT evolution hits, unlike the first wave that just clacked the
surface to improve business efficiency, this second travelled to the bone
marrow, affected the in-depth business ecology and disrupted the outlook of the
entire business world.</div>
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You should feel the chills, if you still think you can maintain
the same business operations without transformations. You should feel the chills,
if you haven’t turned your conventional non-IT company into an “IT company”.
For an IT company, you too should feel the chills, if you’re still selling your
IT products outright, without consuming your own IT products to fuel your own
business operations. Google, facebook, Amazon, Groupon, Uber, Airbnb, LinkedIn,
and almost all of the newcomers are no longer selling their own-developed
technologies but they deployed them for far better profitability.<span style="mso-spacerun: yes;"> </span></div>
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<i style="mso-bidi-font-style: normal;">Winter is Coming </i>when
Big Data, IoT (Internet of Things), Cloud Computing and SaaS (Software as a
Service) come as foes rather than friends for those unsuspecting. They are the digital
omens in the mobile Internet era emerged to haunt your business. These buzzwords
are not hoaxes; everyday they are becoming our new reality. </div>
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We sped our transformation by allocating 60% in R&D expenditure,
and R&D is quickly becoming the largest department in our company this year.
We have added <a href="http://www.i-neighbour.com/">www.i-neighbour.com</a>, visitor management system for residential,
and <a href="http://www.timetecpatrol.com/">www.timetecpatrol.com</a> for guard tour system into our cloud application
portfolios, on top of <a href="http://www.timetecta.com/">www.timetecta.com</a> for time and attendance and
<a href="http://epicamera.com/">epicamera.com</a> for cloud surveillance. We expect to launch our cloud e-leave and
cloud hire as part of our workforce management in 2017. </div>
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We have to reshape, readjust and fine-tune our operations to
cope with the subscription-based model. We had a very busy year in 2016, and
would be more diligent in 2017. </div>
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And, for <a href="http://www.timetecta.com/">www.timetecta.com</a> cloud attendance system, we have
tripled the revenue for the last two consecutive years and expecting three to
four times hike in 2017. The steep climb of the sales figure sends a strong
excitement to our bloodstream, keeping us marching forward. <span style="mso-spacerun: yes;"> </span></div>
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<span style="mso-spacerun: yes;"><br /></span></div>
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<tr><td style="text-align: center;"><a href="https://1.bp.blogspot.com/-7_XxCf3juFg/V_2ff52xhXI/AAAAAAAA35Q/adhNJRgWnwwQ_uk6vq-4Hm13JF5Y-qFUgCLcB/s1600/FT-img848.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="266" src="https://1.bp.blogspot.com/-7_XxCf3juFg/V_2ff52xhXI/AAAAAAAA35Q/adhNJRgWnwwQ_uk6vq-4Hm13JF5Y-qFUgCLcB/s400/FT-img848.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Spring is Coming?</i></td></tr>
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<span style="mso-spacerun: yes;"><br /></span></div>
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Winter is short or
snow has never fallen on companies that have prepared. Perhaps, for those who
have prepared, you will be getting stronger, and be able to breathe soothingly,
because <i style="mso-bidi-font-style: normal;">Spring is Co<a href="https://www.blogger.com/null" name="_GoBack"></a>ming.</i></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com1tag:blogger.com,1999:blog-7739893462561113085.post-26541680785042359132016-06-28T20:41:00.005+08:002016-06-29T09:03:54.362+08:00Brexit or Bremain? Cloud DevOps or IFSEC? <div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">I
witnessed the referendum of UK and it quickly became the historical moment and
shocked the world when UK voted to exit the European Union. It happened a day
after the Cloud DevOps World 2016, London. This two-day forum was held at
Olympia Exhibition Hall, on the 21<sup>st</sup> and 22<sup>nd</sup> of June. Simultaneously
or so a three-day Security Exhibition, IFSEC International 2016 was on-going at
a much larger exhibition hall in ExCel, London. I have managed to make a visit
on its last day, which was on the 23<sup>rd</sup>, the same day when the
Britons casted their vote to mandate on exiting or remaining in EU. <o:p></o:p></span></div>
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<br /></div>
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<span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">I
don't think there’s a need for me to talk about the impacts of Brexit, because
it was well taken care of by experts flooding their views in the papers and
Internet. I’m just plainly discussing the difference between Cloud DevOps and
IFSEC. If I have to choose, should we remain and partake in Cloud DevOps next
year, or to exit and get back to IFSEC that we left a year ago? </span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 14.0pt;"><o:p></o:p></span></div>
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<br /></div>
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<span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">IFSEC
is no longer new to those who are actively involved in the security industry.
Visiting IFSEC is like meeting some old friends, exchanging pleasantries and gossiping
the same old stories. Yes, new products were being introduced every year, like
products related to Internet of Things, smart home system, and even cloud
technology and Apps, but the vast conventional security products still took up 90%
of the exhibition hall. There were hardly any new show-stopping products that manage
to create disruptive impacts during the exhibition. In other words there were no any WOW factors! No doubt that the trade shows drew larger crowd compared to Cloud
DevOps. However, there were many dull faces that were booth hopping to occupy
their time. <o:p></o:p></span></div>
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<br /></div>
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<span style="font-family: "times"; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 14.0pt;">Cloud
</span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 28.0pt;">& </span><span style="font-family: "times"; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 14.0pt;">DevOps World 2016 is a mosaic of Knowledge
& Networking Division of Informa PLC</span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">C, which </span><span style="font-family: "times"; mso-bidi-font-family: "Helvetica Neue"; mso-bidi-font-size: 15.0pt;">operates
in the heart of Knowledge & Information Economy. No hush-hush that it is a leading
business intelligence, academic publishing, knowledge and event-exploring
medium. </span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">So forums and exhibitions becomes their main focus just
like the auxiliary events. <o:p></o:p></span></div>
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<br /></div>
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<span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">If
we split the cloud technology solutions into 3 main categories, there would be </span><span style="font-family: "times"; mso-bidi-font-family: Arial; mso-bidi-font-size: 13.0pt; mso-bidi-font-weight: bold;">Platform as a service</span><span style="font-family: "times"; mso-bidi-font-family: Arial; mso-bidi-font-size: 13.0pt;"> (<span style="mso-bidi-font-weight: bold;">PaaS</span>)</span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">, Infrastructure as a Service </span><span style="font-family: "times"; mso-bidi-font-family: Arial; mso-bidi-font-size: 13.0pt;">(<span style="mso-bidi-font-weight: bold;">IaaS</span>)</span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">, and Software as a
Service </span><span style="font-family: "times"; mso-bidi-font-family: Arial; mso-bidi-font-size: 13.0pt;">(<span style="mso-bidi-font-weight: bold;">SaaS</span>)</span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">.
</span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 14.0pt;">If </span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">I were to make my two-cents worth wrap up, the Show
was not equally spread out within the categories. The anticipation to hear from
some of cloud giants like Amazon, Microsoft, and Salesforec were let down, as
they did not participate. It was mostly cloud consultancies and service
providers exhibiting their cloud management, storage, training, cloud
virtualization, optimization assessment, cloud strategy and planning and cloud
security. We were proud to take the slice of being the only SaaS provider for
our 8 applications in the entire show. <o:p></o:p></span></div>
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<span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://3.bp.blogspot.com/-5o3QEa5_1BI/V3JwdAB7ZXI/AAAAAAAA3NQ/0p7OZf0sEdYpIDs3B644SQujfcmSjEUcACLcB/s1600/cloud%2Bdevops.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="375" src="https://3.bp.blogspot.com/-5o3QEa5_1BI/V3JwdAB7ZXI/AAAAAAAA3NQ/0p7OZf0sEdYpIDs3B644SQujfcmSjEUcACLcB/s400/cloud%2Bdevops.jpg" width="400" /></a></div>
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<span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;"><br /></span></div>
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<br /></div>
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<span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">Our
partner, Bob Marshall, managing director of CSD Global Group, turned up with
his three key personnel and took interest in our new cloud guard tour system, TimeTec
Patrol. He also requested a demo account to try on and get familiar with before
we could start marketing it. To my surprise, one of the visitors said that he had
already created a trial account for TimeTec TA and wants to be our partner. One
potential end user with more than a hundred chain stores inquired whether shift
swaps are possible in TimeTec TA, which I have told him that it is currently
under development. More excitingly we had a very keen company from Turkey who wanted
to sign up as our premier partner for I-Neighbour, a residential visitor management
system.<o:p></o:p></span></div>
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<span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">I
don’t think the response for Cloud </span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 28.0pt;">&</span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">
DevOps was overwhelming this year, but we’re certainly happy about cultivating
some quality leads. Cloud computing is still in its infancy stage, the exposure
and preparation is much more important than making a grand leap in pursuing the
sales activities. <span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
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<br /></div>
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<span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">I
conclude that since we have stridden a giant step to transform ourselves from</span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 14.0pt;">
a </span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">biometric product supplier to a cloud solution provider, we now need to
establish a cloud platform rather than pinning focus on the existing security
market. This whopping huge migration from hardware selling to software
subscription clearly firms the need for us to build a Cloud Ecosystem. <o:p></o:p></span></div>
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<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">Therefore,
between ‘Brexit’ and ‘Bremain’, I made up my mind</span><span style="font-family: "times"; mso-bidi-font-family: Arial; mso-bidi-font-size: 13.0pt;">: </span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">See
you again in Cloud </span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 28.0pt;">& </span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 19.0pt;">DevOps World next year in
a much larger Exhibition Hall, ExCel, London.</span><span style="font-family: "times"; mso-bidi-font-family: Times; mso-bidi-font-size: 14.0pt;"><o:p></o:p></span></div>
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<br /></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com1tag:blogger.com,1999:blog-7739893462561113085.post-77582302434600818832015-11-17T09:29:00.001+08:002015-11-17T09:29:31.912+08:00We Build Another Brand<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">2015,
we took a few major steps to boost our ongoing transformation, building its
momentum, and always making sure that all is in good shape.<o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">First,
we hired. We tripled our R&D workforce. Until one day in September, I suddenly
realized that we were no longer in the SME category that entitled us to enjoy
some government benefits for the SMEs.<span style="mso-spacerun: yes;">
</span><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">Second,
we outsourced. The tripling of our R&D staff force still fails to meet our
aggressive schedule. We are so determined to launch another six cloud applications
from the existing two by the end of 2016. This explains why we hunt for more top
minds; and our perseverance on better user experience suggests even more. So,
the hunt is still on. <span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-yJSqVGfwyn4/VkqAbZJ1BJI/AAAAAAAA3H0/zHudWzoBh0M/s1600/cloudpath.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="366" src="http://3.bp.blogspot.com/-yJSqVGfwyn4/VkqAbZJ1BJI/AAAAAAAA3H0/zHudWzoBh0M/s400/cloudpath.jpg" width="400" /></a></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: 'Franklin Gothic Book'; text-align: left;">Third, we
showcased. From joining security tradeshows, we started taking part in cloud IT
and HR events to present our new cloud products. Polarized views were received.
We often heard visitors’ from the
security exhibitions commented, <i>Wow. Two
dollars per person per month; that’s expensive! On the other hand, </i>people
from IT and HR industries reacted, <i>USD24
per annum per employee? Its peanuts. </i>When the trend is right, you can never
go wrong. <i> </i></span><i style="text-align: left;"> </i></div>
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;"><span style="mso-spacerun: yes;"><br /></span></i></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">Fourth,
we fine-tuned. It’s imperative that our internal system be more adaptive to the
cloud environment. Without a lightweight organization stru<a href="" name="_GoBack"></a>cture,
it would be too clumsy to float on the cloud. And, to ease the management when R&D
swells, we adopted the CMMI standard, which is now at the final stage of
certification. <o:p></o:p></span></div>
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<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-Y_rp-coYj68/VkqC6KJu03I/AAAAAAAA3II/G6oQba_qnzk/s1600/r%2526D.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="281" src="http://2.bp.blogspot.com/-Y_rp-coYj68/VkqC6KJu03I/AAAAAAAA3II/G6oQba_qnzk/s400/r%2526D.jpg" width="400" /></a></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">Fifth,
we strategized. We have laid our marketing foundation for resellers to market
our cloud applications effortlessly with higher benefits and RWI (Return
Without Investment). All they need to do is to start selling. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">Sixth,
we reinvent. FingerTec is already a 15-year old brand that we built from
scratch to reach that global level and now we are building another brand name, proudly
named TimeTec. The implications? We are moving from hardware to Software as a
Service (SaaS); from sale to subscription; from one-time off to recurring income;
from biometric to beyond biometrics. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-SDns5XHv7Lk/VkqA0J_EZrI/AAAAAAAA3H8/t0Z8OWWEYZY/s1600/TimeTec.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="120" src="http://4.bp.blogspot.com/-SDns5XHv7Lk/VkqA0J_EZrI/AAAAAAAA3H8/t0Z8OWWEYZY/s320/TimeTec.png" width="320" /></a></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">Many
more.<o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">All
in all, the transformation is alive and kicking; it’s never too late to jump on
our magical cloud wagon for the journey into the future. Our whistle is blowing
loud and clear.<o:p></o:p></span></div>
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<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com1tag:blogger.com,1999:blog-7739893462561113085.post-69519092042801642392015-07-27T14:30:00.003+08:002015-07-27T15:38:34.958+08:00Declaration of Future Commitment <div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">A
biometric device is a hardware terminal designed as an instrument to solve clocking
problems, and its complementary software is a program designed as a tool to
solve operational problems. In this biometrics clocking system, clocking plays a
lesser role in the entire operating system. Software is indeed pivotal in
almost every business system. While FingerTec seems<a href="https://www.blogger.com/blogger.g?blogID=7739893462561113085" name="_GoBack"></a> like a
hardware’s brand name; we have been preparing ourselves and dispensing more
resources in software development for our brighter future.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><span style="mso-spacerun: yes;"><br /></span></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://1.bp.blogspot.com/-Bur_50Xwers/VbXOX1Se-_I/AAAAAAAA3GE/BfwlGjepqI4/s1600/FT-img690.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="400" src="http://1.bp.blogspot.com/-Bur_50Xwers/VbXOX1Se-_I/AAAAAAAA3GE/BfwlGjepqI4/s400/FT-img690.jpg" width="380" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Clocking device vs Operating System</i></td></tr>
</tbody></table>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: 'Franklin Gothic Book';">When
the iPhone debuted in 2007, and later the iPad in 2010, they made a huge
paradigm shift in the IT world that was once dominated by personal computers. </span><span style="font-family: 'Franklin Gothic Book';"> </span><span style="font-family: 'Franklin Gothic Book';">The computing power that normally stayed
intact on a clunky desktop had been shifted into the hands and pockets, which
came with them the term ‘mobility’. </span><span style="font-family: 'Franklin Gothic Book';"> </span><span style="font-family: 'Franklin Gothic Book';">Obviously, size did matter; an action used to transfer software
from a CD to a computer simply couldn’t be performed for a tablet and smart
phone anymore.</span><span style="font-family: 'Franklin Gothic Book';"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">However,
that was only a bump in the road, since almost all devices are network connected
nowadays; you just need to download any software directly from the Internet. The
aggressive ones came with another great idea, “Why do we need to download
software to a device? Isn’t it easier to log in to a website and use it there?”
Hence, the Web and Cloud program were created. And, another smart guy would
reply, “Since everyone is carrying a smart phone and staying connected 24 hours
now, why don’t we create some specific Apps with different function roles for
employees to collaborate at all times?”<o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://1.bp.blogspot.com/-RRhWEHUcP3Q/VbXPLGEM1NI/AAAAAAAA3GM/EsHcj5dbh20/s1600/FT-img558.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="375" src="http://1.bp.blogspot.com/-RRhWEHUcP3Q/VbXPLGEM1NI/AAAAAAAA3GM/EsHcj5dbh20/s400/FT-img558.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Add mobility to liberate computing power </i></td></tr>
</tbody></table>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: 'Franklin Gothic Book';">And
we, as one of the market leaders in time & attendance industry and an innovator
ourselves, started to think that </span><i style="font-family: 'Franklin Gothic Book';">since
everyone carries a handset, do we really need a special device to do time
clocking?</i><span style="font-family: 'Franklin Gothic Book';"> This is just like how digital camera became quite irrelevant when
the smartphones can take high quality picture. Instead of letting the newcomers
phasing out your products, you may need to take the initiative to kill your own
products with newer inventions.</span><span style="font-family: 'Franklin Gothic Book';"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">We
predict that the industry would inevitably be drifting slowly away from the
clocking terminals and, the initial software that runs on Windows Operating
System that were usually used by a few administrators, seemed inadequate when the
business owners want to tap on the computing power that is within the
employees’ grasp.<span style="mso-spacerun: yes;"> </span>The software has
to reinvent itself and become more accessible among staff, more collaborative
among peers, more communicative among superiors and subordinates; and to notify
irregularities in real time. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">Then,
abruptly, the software-as-a-tool’s era is over and software pulsates like a
central nervous system, transmitting signals into your business operation. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">When
the trend is shielded away from a specific hardware but offered other probable
methods for clocking, and demanding all of the abovementioned features to be
available in the BYOD (Bring Your Own Device) era, another great time of IT for
corporations that unavoidably based on cloud computing and business model based
on SaaS (Software as a Service) is declared arriving.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">This
trend supported by </span><span style="font-family: "Franklin Gothic Book"; mso-bidi-font-family: Georgia; mso-bidi-font-size: 42.0pt;">Computerworld's 2015
Forecast predicts that </span><span style="font-family: "Franklin Gothic Book"; mso-bidi-font-family: Georgia; mso-bidi-font-size: 16.0pt; mso-bidi-font-weight: bold;">42% of IT decision makers are planning to increase spending on cloud
computing in 2015, with the greatest growth in enterprises with over 1,000
employees (52%). By 2018, 59% of the total cloud workloads will be
Software-as-a-Service (SaaS) workloads, up from 41% in 2013. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book"; mso-bidi-font-family: Georgia; mso-bidi-font-size: 16.0pt; mso-bidi-font-weight: bold;"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book"; mso-bidi-font-family: Georgia; mso-bidi-font-size: 16.0pt; mso-bidi-font-weight: bold;">We have another chart to strengthen the upward trend
for adoption of Cloud Services. As normal software application users, you just
deal with SaaS providers, and can ignore Platform as a Service (PaaS) and IaaS
(Intrastructure as Service) where SaaS providers will deal with them to park
their cloud applications onto it.<span style="mso-spacerun: yes;">
</span></span><span style="font-family: "Franklin Gothic Book"; mso-bidi-font-family: Georgia; mso-bidi-font-size: 16.0pt; mso-no-proof: yes;"><!--[if gte vml 1]><v:shapetype
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</v:shape><![endif]--><!--[if !vml]--><!--[endif]--></span><span style="font-family: "Franklin Gothic Book"; mso-bidi-font-family: Georgia; mso-bidi-font-size: 16.0pt; mso-bidi-font-weight: bold;"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book"; mso-bidi-font-family: Georgia; mso-bidi-font-size: 16.0pt; mso-bidi-font-weight: bold;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-wixz79WI0bI/VbXL1nIOhcI/AAAAAAAA3F4/0pINgithUhs/s1600/Image-Cisco-SaaS-IaaS-PaasS-Results.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="217" src="http://2.bp.blogspot.com/-wixz79WI0bI/VbXL1nIOhcI/AAAAAAAA3F4/0pINgithUhs/s400/Image-Cisco-SaaS-IaaS-PaasS-Results.jpg" width="400" /></a></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book"; mso-bidi-font-family: Georgia; mso-bidi-font-size: 16.0pt; mso-bidi-font-weight: bold;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book"; mso-bidi-font-family: Georgia; mso-bidi-font-size: 16.0pt; mso-bidi-font-weight: bold;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">At
FingerTec, we noticed the trend and set our transformation plan since we
adopted Salesforce.com as our Cloud CRM system in 2008. Today, we have launched
TimeTec, cloud-based time and attendance system (</span><a href="http://www.timeteccloud.com/"><span style="font-family: "Franklin Gothic Book";">www.timeteccloud.com</span></a><span style="font-family: "Franklin Gothic Book";">), and EpiCamera, cloud-based surveillance
system (</span><a href="http://www.epicamera.com/"><span style="font-family: "Franklin Gothic Book";">www.epicamera.com</span></a><span style="font-family: "Franklin Gothic Book";">), and we continue to add features and refine the
systems to meet market expectations. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">In
the pipeline, we have TimeTec Cloud Visitor Management System, TimeTec Cloud
Patrol System and TimeTec Cloud Recruitment System, and TimeTec Cloud Leave Management
System. The former three Cloud Services will be introduced in early next year,
and the fourth Cloud Application is expected to commence in the third quarter of
next year. <o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-6mybtGK371k/VbXfx0r3Z7I/AAAAAAAA3Gc/1JTgPeCa_LQ/s1600/cloud1.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="400" src="http://4.bp.blogspot.com/-6mybtGK371k/VbXfx0r3Z7I/AAAAAAAA3Gc/1JTgPeCa_LQ/s400/cloud1.jpg" width="400" /></a></div>
<span style="font-family: "Franklin Gothic Book";"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "Franklin Gothic Book";">Our
determination can even be observed by the change of the company’s name from
FingerTec to TimeTec to mark our commitment in this transformation. The
transformation will not only happen on the product level, but our business approach
as well in the foreseeable short future.<span style="mso-spacerun: yes;">
</span><span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com2tag:blogger.com,1999:blog-7739893462561113085.post-24120392212040793092014-12-09T14:17:00.002+08:002014-12-09T15:53:46.407+08:00Shaping Corporate Culture One Article at a Time<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">From 2008 until recently, in seven years, I have written a total
of 138 entries for my blog posts. Now it’s time for me to bid farewell to my
readers, which mainly consist of our staff, resellers, customers and people who are curious
to know what’s inside a CEO’s brain. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">But what’s the reason for this farewell? My answer is
simple, because I have extensively covered most of my views regarding corporate
culture and the future; it has become increasingly harder for me to churn out
new points without repeating some old ones. And, I hate repetitions.</span><br />
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-oCcVUwIcnVk/VIaT1zvLxSI/AAAAAAAA2sg/BYuEuyl69AY/s1600/corporate-culture-innovation.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-oCcVUwIcnVk/VIaT1zvLxSI/AAAAAAAA2sg/BYuEuyl69AY/s1600/corporate-culture-innovation.jpg" height="165" width="400" /></a></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">Yes, I talked a lot about corporate culture in my blog
entries. It’s well reflected that I place very high esteem to shape better corporate
culture in running the company. I always believe that if a company has a good
culture, it makes things right. Just like the book I recently read, “</span><i style="font-family: Georgia, 'Times New Roman', serif;">How Google
Works</i><span style="font-family: Georgia, 'Times New Roman', serif;">”, co-authored by Eric Schmidt (Google Executive Chairman) and Jonathan
Rosenberg (former Google SVP of Products), both stressed that when starting a
new company or initiative, culture is the most important thing to consider.</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-0VpqWxfg2pg/VIaS66DhCoI/AAAAAAAA2sQ/SMvFXXNLSq8/s1600/How%2Bgoogle%2Bworks.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-0VpqWxfg2pg/VIaS66DhCoI/AAAAAAAA2sQ/SMvFXXNLSq8/s1600/How%2Bgoogle%2Bworks.jpg" height="400" width="262" /></a></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">They’ve collectively mentioned, “</span><i style="font-family: Georgia, 'Times New Roman', serif;">The founders didn’t care
about maximizing the short-term value and marketability of their stock, because
they knew that recording the company’s unique values for future employees and
partners would be far more instrumental to long-term success.”</i></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">And I saw those companies that truly value corporate
culture, not just the ones which superficially display something to uplift
their company’s image, would normally place long-term development before the
short-term profit. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Our <b><a href="http://fingertec.blogspot.com/2009/10/practical-branding.html">Practical Branding</a></b> and <b><a href="http://fingertec.blogspot.com/search?q=Internet+ecosystem">Internet Ecosystem</a></b> efforts, which
I had elaborated in my previous blog entries, clearly were the two pillars we
laid in our foundation to face future odds and challenges. Besides, focusing on
building a <b><a href="http://fingertec.blogspot.com/2014/10/user-experience-and-employee-experience.html">Great Workplace</a></b> and centering on the <b><a href="http://fingertec.blogspot.com/2013/09/big-data-race-is-on.html">User Experience</a></b> in our products
are the other two pillars to ensure that we capture the brightest talents, and
produce products that are welcomed by the customers.<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-JcyBU-FxDjY/VIaTb1Ep-0I/AAAAAAAA2sY/ZqYndrklVvw/s1600/Corporate%2Bculture.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-JcyBU-FxDjY/VIaTb1Ep-0I/AAAAAAAA2sY/ZqYndrklVvw/s1600/Corporate%2Bculture.jpg" height="153" width="400" /></a></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">These are the topics I shared in my blog posts. Those who
expect me to share more industry and product know-how would be disappointed. Even
the handful of my commentaries on these topics were mostly conceptual, rather than
factual.</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Without my contribution, our official blog site will still
be continued, but it will head towards the direction of factual information,
which will be contributed mainly by our marketing team. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">I’ll select some of my articles, edit and compile them into an
e-book version. Not only for the purpose of recollection, but more importantly to
remind ourselves from time to time not to lose our bearings.<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">My blog posts end here, but the FingerTec story continues…..</span></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-45882621021598761022014-11-11T21:50:00.000+08:002014-11-12T08:19:14.640+08:00The “Predicament” of the Mid-Range Market<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">I recall the day when I was involved in selling newspaper electronic
publishing system some 15 years ago, there was this famous true story circulated
among the insiders. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">An ailing newspaper kicked off a rescue plan to boost its
readership, and they engaged a market research company to offer them some
constructive advices after a thorough market survey.<span style="mso-spacerun: yes;"> </span>Their analysis summed up that X newspaper dominated the
high-end market, Y newspaper conquered the low-end’s; there was still a vac<span style="mso-fareast-language: ZH-CN;">u</span>um of the untapped huge mid-range
market. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">The conclusion drew so much laughter, because the fact was,
the assumed of vast mid-level customers simply didn’t exist. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span>
<br />
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://2.bp.blogspot.com/-SAERhe_ypgY/VGIVHjoFM3I/AAAAAAAA2ro/os3G3_W6OVw/s1600/middle1.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="298" src="https://2.bp.blogspot.com/-SAERhe_ypgY/VGIVHjoFM3I/AAAAAAAA2ro/os3G3_W6OVw/s400/middle1.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Stuck in the middle?</i></td></tr>
</tbody></table>
<span style="font-family: Georgia, 'Times New Roman', serif;">Their new strategy based on this market report failed flat
and landed them with receivership eventually. I told this story because it seems
like we are very much situated at the same “predicament”. We have been
sandwiched by the high-end system providers from advanced countries and
renowned brands, and the low-end system providers from the Mainland China. </span><span style="mso-spacerun: yes;"> </span><span style="font-family: Georgia, 'Times New Roman', serif;">If the mid range market was
non-existence for the newspaper industry, does it exist for time attendance and
access control industry?</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">And I conclude that it definitely does.<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">The content and presentation style in a newspaper are easier
to devise to suit the taste of its readers in larger market coverage; hence to
leave a vacuum of an untapped market is almost out of the question. But for
industrial products, it’s pretty much different. If marketers aim for the
low-end market, their costs and profits have to be squeezed to the least; hence
it’s hard for them to provide quality software and services, or even more features
have to be sacrificed for the sake of their low price.<span style="mso-spacerun: yes;"> </span>In contrast, high-end marketers target
big corporations that allow them to charge exorbitant fees, and pay high
maintenance cost for scrupulous solutions and services; they’re unlikely to
lower their postures for less profitable market. Even if they want to their
system would not permit them to be mid-range or low-end friendly.</span><br />
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span>
<br />
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://2.bp.blogspot.com/-i7hAviSJ-mM/VGIVZc1IfhI/AAAAAAAA2rw/QJctDmIc0iY/s1600/mid%2Brange.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="225" src="https://2.bp.blogspot.com/-i7hAviSJ-mM/VGIVZc1IfhI/AAAAAAAA2rw/QJctDmIc0iY/s400/mid%2Brange.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Stand tall in the middle </i></td></tr>
</tbody></table>
<span style="font-family: Georgia, 'Times New Roman', serif;">And, our company is
destined to apprehend this large amount of mid-to-high and mid-to-low market. While
I’m writing this article, these three emails caught my eyes and it is in my
opinion, best illustrated our position. I summarized it as follow:</span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">An ERP solution provider
wrote to us, saying they are in the midst of implementing their solution to one of their
customers that currently using a HR solution provided by one of our resellers
that using our biometric device to track time attendance. The reseller has
difficulty to solve their problem when they want to retrieve time data from our
device to be further processed by using their ERP software. And, they hope to
establish a meeting with us to discuss about the data interface between our
device and their system. They stressed they are in urgency because the
technical team from India would only be in town until end of the week. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">They received an email from our
Assistant Sales Manager, the reply went like this,<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: orange; font-family: Georgia, Times New Roman, serif;"><i style="mso-bidi-font-style: normal;">I’m
Ms Fazalina from the sales department of FingerTec responding to your inquiry.
We have read and understood your requirements and FingerTec has prepared many
applications without any costs for you to use. Please go to </i><a href="http://www.fingertec.com/"><i style="mso-bidi-font-style: normal;">www.fingertec.com</i></a><i style="mso-bidi-font-style: normal;"> and click on software icon at the bottom.
There you can find FingerTec Data Processor (FTDP) for the data interface
between FingerTec terminals and your application. FTDP is a free application at
your disposal.<o:p></o:p></i></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: orange; font-family: Georgia, Times New Roman, serif;"><a href="http://www.fingertec.com/images/w_brochure/FTDP_e.html"><i style="mso-bidi-font-style: normal;">http://www.fingertec.com/images/w_brochure/FTDP_e.html</i></a><i style="mso-bidi-font-style: normal;"><o:p></o:p></i></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: orange; font-family: Georgia, Times New Roman, serif;"><i style="mso-bidi-font-style: normal;">If
you want your solution to be able to connect directly to FingerTec terminals,
please use the SDK instead. </i><a href="http://www.fingertec.com/images/w_brochure/software-biobridge_e.html"><i style="mso-bidi-font-style: normal;">http://www.fingertec.com/images/w_brochure/software-biobridge_e.html</i></a><i style="mso-bidi-font-style: normal;"><o:p></o:p></i></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: orange; font-family: Georgia, Times New Roman, serif;"><i style="mso-bidi-font-style: normal;">While
you are at that, take a peek at FingerTec Developer Program and see how this
can help you: </i><a href="http://www.fingertec.com/developerprogram/"><i style="mso-bidi-font-style: normal;">http://www.fingertec.com/developerprogram/</i></a><i style="mso-bidi-font-style: normal;"><o:p></o:p></i></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i style="mso-bidi-font-style: normal;"><span style="color: orange; font-family: Georgia, Times New Roman, serif;">Therefore
depending on your requirement you may choose between the FTDP (data has been
processed for you and you just select which you require) or SDK (for system
developers and they need to integrate FingerTec readers into their system for a
solution).<o:p></o:p></span></i></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i style="mso-bidi-font-style: normal;"><span style="color: orange; font-family: Georgia, Times New Roman, serif;">We
have also contacted our reseller regarding this matter and he will revert back
to you shortly.<o:p></o:p></span></i></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">Later, we got his email saying:<span style="color: orange;"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i style="mso-bidi-font-style: normal;"><span style="color: orange; font-family: Georgia, Times New Roman, serif;">Thank
you for your prompt reply and support rendered right away.<o:p></o:p></span></i></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i style="mso-bidi-font-style: normal;"><span style="color: orange; font-family: Georgia, Times New Roman, serif;">My
team believe what your solution has offered should be sufficient for us to
proceed with our work.<o:p></o:p></span></i></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i style="mso-bidi-font-style: normal;"><span style="font-family: Georgia, Times New Roman, serif;"><span style="color: orange;">We
have also got in touch with your reseller. </span><o:p></o:p></span></i></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i style="mso-bidi-font-style: normal;"><span style="color: orange; font-family: Georgia, Times New Roman, serif;">We
shall seek your support should we encounter one. We look forward a good
partnership, where our product will be work well with Fingertec products.<o:p></o:p></span></i><br />
<i style="mso-bidi-font-style: normal;"><span style="color: orange; font-family: Georgia, Times New Roman, serif;"><br /></span></i></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, 'Times New Roman', serif;">This is how the magic is done with
our “We Make Things Easy” strategy. Our products come with the comprehensive
features and sell at </span><a href="https://www.blogger.com/blogger.g?blogID=7739893462561113085" name="_GoBack" style="font-family: Georgia, 'Times New Roman', serif;"></a><span style="font-family: Georgia, 'Times New Roman', serif;">affordable prices and extensive
supports are provided without any further charges.</span><br />
<span style="font-family: Georgia, 'Times New Roman', serif;"><br /></span>
<span style="font-family: Georgia, 'Times New Roman', serif;">Yes, in our case, there is really a huge untapped market for the middle range. </span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-64614595507545518762014-10-09T17:35:00.004+08:002014-10-09T17:41:02.063+08:00User Experience and Employee Experience<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Nowadays we often
heard about the importance of user experience, it’s a step further than of
quality products and services.
Because even when you have achieved certain quality standards, it doesn’t
mean that your products are appealing amongst the customers. If the experiences
from the users were not pleasant, even if your products passed the ISO 9001
certification, or received high praises from your business guru, that doesn’t guarantee
that your products will sell well. <o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Customers will
complain if they found software bug or hardware glitch, but they are usually not
vocal if they don’t get a good user experience. It is rather the issue of the
“sense”, immeasurable like look and feel, the challenge for business owner is
far too great; hence only great companies manage to handle the issue of user
experience well.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://1.bp.blogspot.com/-4Ydc4sL4qYc/VDZWb3DtEZI/AAAAAAAA2m8/MBEZdd5Luds/s1600/happy-employees.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="http://1.bp.blogspot.com/-4Ydc4sL4qYc/VDZWb3DtEZI/AAAAAAAA2m8/MBEZdd5Luds/s1600/happy-employees.jpg" height="336" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><span style="font-size: x-small;"><i><span style="font-family: Georgia, 'Times New Roman', serif; text-align: left;">Happy staff contributes to producing quality product that will achieve better user experience</span> </i></span></td></tr>
</tbody></table>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">When a company
determines to go for ISO 9001 certification that’s meant to produce quality
products, consultant will hand-down a checklist that emphasizes on processes,
documentations, and etc; there is never a stress on the quality of personnel to
produce quality products.</span><span style="font-family: Georgia, 'Times New Roman', serif;"> </span><span style="font-family: Georgia, 'Times New Roman', serif;">The role
of employees is shrunk to some little tiny screws that bind the processes.</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">How could companies
come up with ideas to upgrade their quality products to a level of lovable
products based on user experience? In my opinion, you need to upgrade your
workplace to a level of lovable workplace based on your employee’s experience.
If whether <span style="color: #10131a;">a product is great or mediocre is
determined by its user experience, producer should have no say in it; then
whether a workplace great or mediocre is determined by its employee experience,
boss should have no say in it.</span><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="color: #10131a;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">A lovable workplace
or a great workplace, according to Michael Burchell and Jennifer Robin that
co-authored the book, <i>The Great Workplace</i>, is where people trust people they
work for, take pride in what they do, and enjoy the people they work with.
Employees at great companies also say that they want to work for their employers
for a long time. It is not uncommon for employees at great workplace to say
that they even want to make careers there, and stay for the duration of their
work lives. <o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-5f51f7ZRyC4/VDZWRRaVM6I/AAAAAAAA2m0/o3KZS4eAZtc/s1600/Great%2BWorkplace1.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-5f51f7ZRyC4/VDZWRRaVM6I/AAAAAAAA2m0/o3KZS4eAZtc/s1600/Great%2BWorkplace1.jpg" height="400" width="258" /></a></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">If quality staff
contributes to produce quality product; hence happy staff contributes to
producing quality product that will achieve better user experience. This is because
the highest sensational feel will spread around the products that only can be
detected sensationally by the customers.</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">To attract more top
minds that can produce high quality products to work for us, our company starts
to offer scholarship to eligible IT students. <span style="mso-spacerun: yes;"> </span>But to build a great workplace that can produce quality
products to match better user experience, we have to improve our systems continuously,
and a working environment with a culture that radiates the desired work ethos.</span></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-43959329056755237012014-09-03T14:33:00.001+08:002014-09-03T14:33:16.913+08:00Professionals Mix in Research & Development<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal">
I’ve been complaining about the speed issue over and over, yet
the improvement is still a little far from satisfaction even though TimeTec
Cloud development team has poured vigorous efforts in tackling the problem. <span style="mso-spacerun: yes;"> </span></div>
<div class="MsoNormal">
<span style="mso-spacerun: yes;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-OrwbdawX0u8/VAa1xLUeqDI/AAAAAAAA2io/HoASJuVoXLQ/s1600/CLOUD.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-OrwbdawX0u8/VAa1xLUeqDI/AAAAAAAA2io/HoASJuVoXLQ/s1600/CLOUD.jpg" height="265" width="400" /></a></div>
<div class="MsoNormal">
<span style="mso-spacerun: yes;"><br /></span></div>
<div class="MsoNormal">
And, I suddenly saw the light when I tried out one of TimeTec
Cloud newly launched features. I immediately called the head of development
team to discuss my idea and the existing blind spot.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
“Yes, it’s achievable, but don’t you think the real-time
function is more important as a cloud application?” R&D Head replied. <span style="mso-spacerun: yes;"> </span></div>
<div class="MsoNormal">
<span style="mso-spacerun: yes;"><br /></span></div>
<div class="MsoNormal">
“But user profile or configuration won’t be updated too regularly.”
I said.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
“If they do?” Ha! What a typical response from an R&D
team! </div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
“Then that’s something extraordinary, our priority should
set on the majority first.”<span style="mso-spacerun: yes;"> </span></div>
<div class="MsoNormal">
<span style="mso-spacerun: yes;"><br /></span></div>
<div class="MsoNormal">
At the end, we came into a conclusion that only the present
day’s attendance records require real time, and the system should automatically
perform data retrieval from the server every time upon request; but for the
rest, once downloaded, the information should be kept on the cache memory on
local CPU for recurring use until the user logs out. </div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Technical problem solving does not only depend on how
advanced one possesses the technology know-how, but it’s rather more often resort
to rational thought based on the user experience. Like in our case, speed
versus real-time, we asked the same question for all the features, and we were
surprised to reverse our initial priority for most of the answers. </div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Sometimes, you may not have to be a technician to solve a technical
issue. The same goes to R&D; a non-programmer with the logical dissection
can unravel some entangled codes. Problem solving always requires different mix
of professionals. Especially when we aim to develop a system that can meet world-class
standard; besides technology, we have to be more holistic. One way to achieve
this goal is to channel more expertise from different fields into the same
development. Therefore, we have people from different departments getting involved
in research and development ‘<i style="mso-bidi-font-style: normal;">assisting’</i>
software engineers. </div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-hQwPu6P1OTo/VAa2H-Wg7OI/AAAAAAAA2iw/8yZoBsc11gI/s1600/CLOUD2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/-hQwPu6P1OTo/VAa2H-Wg7OI/AAAAAAAA2iw/8yZoBsc11gI/s1600/CLOUD2.jpg" height="255" width="400" /></a></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
And, this mix is not an ad-hoc task in FingerTec; we have adopted
it as part of the routine duty in our business operations. </div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Hence our regular usabil<a href="" name="_GoBack"></a>ity meetings
for any added new features for TimeTec Cloud continue…..</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Hence our Big Data analytics to improve user experience
continues….</div>
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Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-20846314691337458922014-08-20T11:20:00.000+08:002014-08-20T11:22:39.553+08:00Writing Skill is More Important than Talking Skill in Today’s Business <div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">Digitization in bits and bytes was the fundamental activity for the Information
Technology revolution in the 80s and 90s of the last century. In the new
millennium, connecting the world to the Internet became the main role for the Information
Technology development. <o:p></o:p></span></span></div>
<div class="MsoNormal">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<div class="MsoNormal">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">For the former, we witnessed contents readily loaded in its carriers, be
it papers, films, cassettes or tapes, be it in text, voice, image or animation
format, the contents had vastly be converted into digital data, laid a strong
foundation for the information boom and tremendous cost cutting measures for
knowledge transfer. While in the Internet era, the latter, by connecting
computers and IT devices, the web technology virtually removed all borders and physical
distances between customers and companies.<span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span><o:p></o:p></span></span><br />
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><span style="mso-spacerun: yes;"><br /></span></span></span></div>
<div class="MsoNormal">
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://3.bp.blogspot.com/-gxB-ufJMe70/U_QUDmuF97I/AAAAAAAA2gw/8zPCKZfRm9A/s1600/cabeling2.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="http://3.bp.blogspot.com/-gxB-ufJMe70/U_QUDmuF97I/AAAAAAAA2gw/8zPCKZfRm9A/s1600/cabeling2.jpg" height="300" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Digitization & Globalization</i></td></tr>
</tbody></table>
<span style="font-family: Georgia, 'Times New Roman', serif;">For the former, we observed INTEGRATION in different job functions due
to digitization. However, for the latter, GLOBALIZATION is the keyword when
distance is being compressed to virtually zero.</span></div>
<div class="MsoNormal">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;">In the past, you had to setup plenty of physical overseas branches to
qualify you as an international company. But in the present days, your business
operation can reach every corner of the world even if you are a minute below-10-employee
company. Micro-international company is the new vocabulary to describe a small yet
Internet savvy company that can achieve global business goal, even without
setting up any physical business operation abroad. </span><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://4.bp.blogspot.com/-fzeJDz_zFO8/U_QTJQBRh7I/AAAAAAAA2gg/tjpFW4DPO84/s1600/speaking-and-listening.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="http://4.bp.blogspot.com/-fzeJDz_zFO8/U_QTJQBRh7I/AAAAAAAA2gg/tjpFW4DPO84/s1600/speaking-and-listening.jpg" height="263" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Speak & Listen</i></td></tr>
</tbody></table>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">From digitization to globalization process, there is a change of emphasis
in communication skill too from </span><i style="font-family: Georgia, 'Times New Roman', serif;">speaking</i><span style="font-family: Georgia, 'Times New Roman', serif;">
to </span><i style="font-family: Georgia, 'Times New Roman', serif;">writing</i><span style="font-family: Georgia, 'Times New Roman', serif;">.</span><span style="font-family: Georgia, 'Times New Roman', serif;"> </span><span style="font-family: Georgia, 'Times New Roman', serif;">This new trend can simply be verified by how we use our mobile
phones today.</span><span style="font-family: Georgia, 'Times New Roman', serif;"> </span><span style="font-family: Georgia, 'Times New Roman', serif;">Mobile phones used
to serve human’s mouth and ears in the past, but now had switched to eyes and
fingers, a clear sign of </span><i style="font-family: Georgia, 'Times New Roman', serif;">speak</i><span style="font-family: Georgia, 'Times New Roman', serif;"> and </span><i style="font-family: Georgia, 'Times New Roman', serif;">listen</i><span style="font-family: Georgia, 'Times New Roman', serif;"> transiting to </span><i style="font-family: Georgia, 'Times New Roman', serif;">write </i><span style="font-family: Georgia, 'Times New Roman', serif;">and </span><i style="font-family: Georgia, 'Times New Roman', serif;">read</i><span style="font-family: Georgia, 'Times New Roman', serif;">. And smart phones are no longer merely just any phones, they
are also handheld portable computers, it means the ubiquitous and network connect
at all times, plus the mainstream social media apps like WhatsApp, Facebook, Twitter
and WeChat etc., the time we spend in reading and writing is much longer than
we do in tele-conversing.</span></div>
<div class="MsoNormal">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<div class="MsoNormal">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">Talking and writing are two basic communication skills, but in the midst
of the transformation from productivity economy to the service industry economy
in the 80s and 90s, the socio and economy activities were basically confined to
more local vicinities. When face-to-face or telecommunication is required to
get the job done, talking is definitely the king. The criteria of employment
especially in sales and marketing personnel emphasizes on eloquent speaker.<o:p></o:p></span></span></div>
<div class="MsoNormal">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://1.bp.blogspot.com/-fKhjjB29oMs/U_QTQG8wPxI/AAAAAAAA2go/0eeVyTYRJY0/s1600/report-writing-service.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="http://1.bp.blogspot.com/-fKhjjB29oMs/U_QTQG8wPxI/AAAAAAAA2go/0eeVyTYRJY0/s1600/report-writing-service.jpg" height="266" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Writing, writing, writing</i></td></tr>
</tbody></table>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">When the Internet era arrived, it dismantled all </span><i style="font-family: Georgia, 'Times New Roman', serif;">borders </i><span style="font-family: Georgia, 'Times New Roman', serif;">between countries and it shrunk the physical distances, sparked
a new perspective in communications, writing proficiency had suddenly becoming more
important than talking. Since distant had been virtually removed, overseas business
expansion did not require physical store anymore, however, a virtual store is
still pivotal to display your products and services with or without an option
to online purchases, or at least a website that provides training and technical
support, elaboration on warranty claims, policies, services and etc. All these,
you need excellent writing skills to produce contents. Besides, you also need
your sales and technical personnel to be able to answer customers’ queries in
emails or Skype; and again, writing skill is inevitable. And to take advantage
of the social media like Facebook, Twitter, Linkedin, and other engines to engage
your customers, once again, you can’t ignore writing skill.</span></div>
<div class="MsoNormal">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<div class="MsoNormal">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">In short, to build an Internet ecosystem in your company, a strategy
that is probably not an option anymore for nowadays businesses, you require
more staff that can write well. Good writing skills definitely produce better
quality and more useful contents. This is what we believe in FingerTec.<span style="mso-spacerun: yes;"> </span>And, I also believe that writing is so
fundamental in today’s organization that one shouldn’t outsource it to any third
party.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></span></div>
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Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-61069492731076300002014-07-21T14:12:00.001+08:002014-07-21T14:27:42.789+08:00Internet Exploration: Sky is the Limit<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<span style="mso-bidi-font-family: Helvetica;"><span style="font-family: Georgia, Times New Roman, serif;">My Facebook friend published his first
book recently to indulge his 47th birthday. Writing has always been his hobby, but
never his career. The book was produced from his chronologically compiled
self-written articles that he posted on Facebook. Surprisingly, his first
print of 5000 copies sold out even before the book hits the bookstores. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<span style="mso-bidi-font-family: Helvetica;"><span style="font-family: Georgia, Times New Roman, serif;">How did he make it? Thanks to Facebook,
the same social media site where he has been posting his articles; it is also used
as a marketing platform where he sells his books. He ecstatically shared an
incident where the <a href="https://www.blogger.com/blogger.g?blogID=7739893462561113085" name="_GoBack"></a>bank froze his bank account
momentarily until further explanation was given as to why a sudden surge of
remittances from all over the place happened in his account. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<span style="mso-bidi-font-family: Helvetica;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-p3fue6yo8ow/U8yvCkwF6_I/AAAAAAAA2dI/Jr8JbWIUhEM/s1600/Internet-de-las-cosas.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-p3fue6yo8ow/U8yvCkwF6_I/AAAAAAAA2dI/Jr8JbWIUhEM/s1600/Internet-de-las-cosas.jpg" height="300" width="400" /></a></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<span style="mso-bidi-font-family: Helvetica;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<span style="font-family: Georgia, 'Times New Roman', serif;">In the past, as an amateur writer, there
was no way you could collect pre-orders to justify whether or not to publish a
book. Let alone to convince a publisher to put your work on to print; many of
them ended up forking out their own cash to fund the publications. Other challenges
were to get the book dealer to distribute your books and the bookstores to
display them. Not only that, you may find your book sitting helplessly and
timidly on the shelf among the bestsellers, do you have extra dollars to churn
out for advertising and promotion?</span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<span style="mso-bidi-font-family: Helvetica;"><span style="font-family: Georgia, Times New Roman, serif;">However, at present time, who doesn't
have a vast pool of real and virtual friends on Facebook? This resource can
easily be tapped onto to engage in sales and marketing. When my friend sent the
book out to his readers, they tagged him with the picture of the book that had
safely arrived; it became a viral post that boost the sales even more. And,
this was not an isolated case; I have a few other amateur writer friends who
shared the same success story. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<span style="mso-bidi-font-family: Helvetica;"><span style="font-family: Georgia, Times New Roman, serif;">Internet technology has changed the way
we think; the life we live; the business we run, and push the limited resources
in the past to almost limitless at present. How does one make use of the
Internet resources? Can someone teach us and give us some guidance? YES and NO.
The Internet world is still full of continuously evolving concept and technology;
you just have to open your eyes. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-Es0fxFOh7P8/U8yvMfIHWcI/AAAAAAAA2dQ/LrDS_b8O6yU/s1600/internetmarketingimg.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-Es0fxFOh7P8/U8yvMfIHWcI/AAAAAAAA2dQ/LrDS_b8O6yU/s1600/internetmarketingimg.jpg" height="266" width="400" /></a></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<span style="mso-bidi-font-family: Helvetica;"><o:p><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<span style="mso-bidi-font-family: Helvetica;"><span style="font-family: Georgia, Times New Roman, serif;">My strategy to build an Internet
ecosystem in our business operation is very simple - when things can be done
the Internet way, just go for it. That
is why we are more Internet savvy than our competitors. And fuzzy logic is
applied in Biometrics system; the same trial and error concept can be applied
to clear the blur, to get a certain end result. <span style="mso-spacerun: yes;"> </span><o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none;">
<span style="mso-bidi-font-family: Helvetica;"><span style="font-family: Georgia, Times New Roman, serif;">Just like when we started our new Software
as a Service (SaaS) business, TimeTec Cloud, I told the Cloud team, we can
adopt the system from FingerTec, but from what we have learned so far, the
ecosystem seems laggard and insufficient. A cloud service needs a deeper
Internet thinking; for example business intelligence derived from Big Data and
etc. We have to explore the missing components, add to our system and enhance
it even in blind sometimes, but it is still better than not trying anything.<o:p></o:p></span></span></div>
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Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-34717312989607451952014-06-18T17:37:00.003+08:002014-06-18T17:38:06.032+08:00Running FingerTec Like A Publishing House <div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;">Who
runs technology business like a publishing house? We do. Are you surprised? I
bet so. </span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;">Back
in 2005 when I decided to relinquish the non-performing publishing business
unit in a subsidiary company, the editorial team was transferred to FingerTec
to take charge of the brand’s branding activities and the websites. The team
comprised of a few writers, editors and graphic designers. </span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://3.bp.blogspot.com/-f13g3YnV_Pc/U6Fb72amS0I/AAAAAAAA2Vo/dLkg3_V98-E/s1600/Book.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://3.bp.blogspot.com/-f13g3YnV_Pc/U6Fb72amS0I/AAAAAAAA2Vo/dLkg3_V98-E/s1600/Book.jpg" height="223" width="400" /></a></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;">As a
CEO, I assumed the role of de facto chief editor with a vision of FingerTec making
great headlines at all times. With this in mind, every product’s image was
carefully taken care of not only in terms of the product quality but also in
every other aspect of the product which is equally as significant. </span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;">The
aspects covered include conceptualizing what type of photos are the ones that
needs to be taken, the product copy and selecting the images that best portray
the product. Being a stickler for details meant putting in a large amount of
effort to revamp the image of FingerTec products. From the then plain and banal
brand, it has now metamorphosed into a sophisticated brand that is known for
products that are futuristic and user-friendly. </span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;">Today,
that same editorial team fills some of the top posts in FingerTec. Norana Johar
was promoted from sub-editor to Chief Operating Officer and Tamy Phoon to Senior
Sales Manager. Even after almost a decade, we still carry on the business like
running a publishing house and we are proud of it. </span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-gRhcb865zQs/U6FcoyeS2DI/AAAAAAAA2Vw/GBpFWCfoXAY/s1600/books.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-gRhcb865zQs/U6FcoyeS2DI/AAAAAAAA2Vw/GBpFWCfoXAY/s1600/books.jpg" height="266" width="400" /></a></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;">Products
need explanations; even food products require explanation on how it should be
consumed plus some cooking suggestions.<span style="mso-spacerun: yes;">
</span>Good writing helps in producing quality tips, user guides and training
materials. To construct and market FingerTec as a brand, we need excellent
writing, great copies, concepts and fulfillments. And, to enter different
markets and countries, translation is another transformation that is inevitable
to reach greater audience. Anyhow, the master copy must be of decent quality
for good translations. <span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;">Through
the writing processes and editorial workflows, we introduced our monthly e-newsletter
since 2007 as our marketing tool, which has lasted for seven years now. For the
past three years, we have been introducing our Annual Magazine to be
distributed globally through exhibitions and our clients. All this can’t be
achieved smoothly if we have a team that doesn’t write. </span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;">And
in this business, website is king. Some people might disagree with me looking
at many of those who are using websites to simply list their products and
technical info, alongside their company profiles. But, to think that we would
just settle for simple information on the website is just plain wrong. Of
course the objective is not as easy as that, the target was to make it as comprehensive
and as interactive as possible for our clients who indulge in finding
information. Who would be better suited for this task? Definitely the editorial
team cum marketing that does not only know the inside out of our products, but also
understand the need to market them right. <span style="mso-bidi-font-family: Arial; mso-bidi-font-size: 13.0pt;"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-CpbI4zJEc2E/U6Fdu6oJgWI/AAAAAAAA2V8/BnrtfTKlb9I/s1600/books2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-CpbI4zJEc2E/U6Fdu6oJgWI/AAAAAAAA2V8/BnrtfTKlb9I/s1600/books2.jpg" height="265" width="400" /></a></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: Georgia, 'Times New Roman', serif;">The decline of
newspapers, print media or publishers is foreseeable in the Internet era. The
soaring newsprint prices, slumping ad sales and precipitous drops in
circulation were clear indications of the downfall. But life will find its way,
truly enough, besides the emerging online media.</span><span style="font-family: Georgia, 'Times New Roman', serif;"> </span><span style="font-family: Georgia, 'Times New Roman', serif;">The editorial profession have shifted to find its place in a
lot other industries in the Internet era. The closure of our publishing unit marked
the beginning of utilization of editorial skill in a different perspective, an
effort that was proven to be genius in its own right.</span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="mso-bidi-font-family: Arial; mso-bidi-font-size: 13.0pt;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="mso-bidi-font-family: Arial; mso-bidi-font-size: 13.0pt;"><span style="font-family: Georgia, Times New Roman, serif;">From our
experience, in order to maintain a dynamic marketing strategy as a driving
force for the business, our editorial team definitely is the answer.</span></span></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-19651514146954456132014-05-27T14:54:00.001+08:002014-05-28T12:19:35.423+08:00Reason Why We Should Focus Beyond Biometrics<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-family: Georgia, Times New Roman, serif;">A number of people tend to get the
impression that our company specializes in fingerprint products and
technologies only. Although this percep<a href="https://www.blogger.com/blogger.g?blogID=7739893462561113085" name="_GoBack"></a>tion is not
exactly accurate, it is observed that the term ‘biometrics’ looks catchier at
first glance and this works in our favour as it becomes the conversational
piece for the general audience, making it a useful ice-breaker for market
penetration.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">I agree that without fingerprint
technology, it's rather hard for us to penetrate into certain industries.
Ideally, we should declare ourselves a solution provider, or an expert in time
and attendance, and access control industries. And, biometrics should just be a
credential, or a threshold that presents itself as a more sophisticated
solution. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br />
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://2.bp.blogspot.com/-ml4qQxcRqHY/U4Q14r5JesI/AAAAAAAA2N8/d4yzuccn28E/s1600/FT-img213-500x.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="http://2.bp.blogspot.com/-ml4qQxcRqHY/U4Q14r5JesI/AAAAAAAA2N8/d4yzuccn28E/s1600/FT-img213-500x.jpg" height="295" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Fingerprint: ice-breaker for market penetration</i></td></tr>
</tbody></table>
<span style="font-family: Georgia, 'Times New Roman', serif;">My advice to customers, don’t place biometrics
as their sole consideration when sourcing for time and attendance or access control
solution. Biometrics technology is indeed an important aspect to consider but
the right solution is even more crucial when buying the solutions. Instead of
only considering the performance of the biometrics readers, they should spend
more time studying details of the software to match the actual requirements. It
is imperative for customers to list the requirements down and test the software
inside out, determine whether it could integrate with the existing payroll
system and how it works as your access control system in totality.</span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">Often times a lot of customers allow
themselves to be distracted by the fingerprint technology performance when in
reality what they ACTUALLY require is time and attendance system. It has
becoming a common belief that when vendors parade their fantastic fingerprint readers,
the software that comes along is equally fantastic to handle their T&A
requirements. We always receive many questions about biometrics rather than the
software before clients conclude the purchase. This, in my opinion, is very
wrong. When this happen, clients might be happy with the front end clocking
system, but if they are not careful in selecting the software, they might take a
lot of time and effort to handle the backend processing. The system might fail
to handle the payroll system and at the end of the day, the promise of office
automation never takes place. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br />
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://2.bp.blogspot.com/-2JJBV4SyRS4/U4Q2e-x18BI/AAAAAAAA2OA/4aHFEOH2owE/s1600/FT-img415-500x.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="http://2.bp.blogspot.com/-2JJBV4SyRS4/U4Q2e-x18BI/AAAAAAAA2OA/4aHFEOH2owE/s1600/FT-img415-500x.jpg" height="265" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Cloud solution for time & attendance </i></td></tr>
</tbody></table>
<span style="font-family: Georgia, 'Times New Roman', serif;">After technology and market
breakthrough in biometrics, FingerTec has been pouring much of our resources in
R&D to complete the time and attendance and access control solutions. We
believe that to compete with the real industry players, we have to deliver the
real solutions and even so, we must deliver it better even though we came it
later. We strongly believe that the advantages of biometrics credential are transient;
the bona fide solution will last forever.</span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">Just like how biometric readers
replaced some RFID solutions to becoming the new trend in the past decade,
biometrics itself might look less appealing when smart phone has the
fashionable tendency as a new clocking credential. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">That's why we set forth "Beyond
biometrics” as our motto, urging customers to go beyond biometrics, because
only then they’ll see the full picture and obtain the total solution they have
hoped for.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
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Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-1068998696602556642014-04-24T17:19:00.002+08:002014-04-24T17:19:52.170+08:00FingerTec Websites: Help Yourselves with Our Vast Assets! <div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">We have hundreds of resellers around the world. I can say
that all of them know that fingertec.com has a decent website. The question is,
how good is our website? I believe some of our resellers are yet to find out
the benefits that our website could bring about. So, when I have the chance to
meet up with our resellers, mostly I will end up promoting how they could exploit
the websites to boost sales and reduce technical supports. It might sound like
a broken record, but I believe that this is important. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-57fEKk4I6q0/U1jWt_MludI/AAAAAAAA2DE/UpT4X2q6v2U/s1600/Screen+Shot+2014-04-24+at+5.10.27+PM.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://4.bp.blogspot.com/-57fEKk4I6q0/U1jWt_MludI/AAAAAAAA2DE/UpT4X2q6v2U/s1600/Screen+Shot+2014-04-24+at+5.10.27+PM.png" height="250" width="400" /></a></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Many resellers were probably blown away and overwhelmed by
the website’s vast ocean of information when they first visited fingertec.com. FingerTec
is indeed doing a good job; and usually they will give us thumbs up for the
effort. And they would browse, read the contents, but after a while, I reckon the
visits become less and quick, hopped from one page to another, and eventually
they’d stop visiting. To some, business will continue as it is and nothing is
plucked away from the website to better their sales and support.<span style="mso-spacerun: yes;"> </span>They’ll just praise us for having a
strong and better presentation than the rivals in the cyber world. And this is
not what I have hoped for.</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">In fact in the Internet era, the functionalities of a
website should be so much more than a mere declaration of the cyber presence. The
level of commitment can be varied. For example, like Facebook, website is them.
There is no Facebook once you went offline. And for Amazon, this company
literally doesn’t exist in the real world, no matter the vast list of
merchandizes they’re offering. But for companies like Wal-Mart, even though
they began with physical stores, without online establishment, the future looks
somehow bleak. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">With FingerTec, our brand soared high only when we revamped
and re-launched our website a few years back. Bit by bit, we put our efforts
into building a resource center, training site, display cabinet, technical
helpdesk, service booth, and etc.<span style="mso-spacerun: yes;">
</span>Whatever you want to call it, potpourri-of-information-website or a
salmagundi-website, this website is there for our resellers to unleash the virtual
power to boost their sales and reduce supports. <o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-DUK1M3EetT8/U1jW5p-q7ZI/AAAAAAAA2DM/VfdTEInFmZw/s1600/Screen+Shot+2014-04-24+at+5.10.35+PM.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-DUK1M3EetT8/U1jW5p-q7ZI/AAAAAAAA2DM/VfdTEInFmZw/s1600/Screen+Shot+2014-04-24+at+5.10.35+PM.png" height="250" width="400" /></a></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">We provide resellers with free passes to a vast variety of
information, a member account credential. Without this account, you will only
receive discounted benefits from our website. The only thing that is stopping
you from digging the information to better the business is you.</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">As someone who buys FingerTec products for business, always
remember to enter the website with a strong motive, and leave with something
valuable. What is of value on our website, is depends on what you’re looking for.
For example, there are 769 video clips so far, from marketing, product intro, technical
supports, user guides and etc. Take the links to help you in your sales bid
presentation, user training, hardware repairs, and much more. It doesn’t cost
you a thing and it adds value to your efforts.<span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">You have a plan to demonstrate FingerTec at a customer site?
Come prepared. Choose your demo set from our website. You need step-by-step
Powerpoint presentation materials, search and download them without any cost.
If you want raw files to update and insert your company’s information, please
do so. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">If you want to conduct a proper survey on your customer’s
premises before you can prepare a proposal for an access control project,
please get the form downloaded from our website. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">We have a series of academic research papers for technology
and industrial in readily print-format should you want to enhance your
professionalism in submitting proposal or pricing quotation.</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-BIdVu-0ZlT4/U1jXBHG_wII/AAAAAAAA2DU/CELa7F55IFU/s1600/Screen+Shot+2014-04-24+at+5.10.39+PM.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://1.bp.blogspot.com/-BIdVu-0ZlT4/U1jXBHG_wII/AAAAAAAA2DU/CELa7F55IFU/s1600/Screen+Shot+2014-04-24+at+5.10.39+PM.png" height="250" width="400" /></a></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">Don’t forget that we also have a training website with
comprehensive materials at your disposal to train both trainers and trainees.
After training, they can sit for online exams and receive our print certificates
upon passing the exams. For a more interactive online training, we offer FingerTec
webinar page to register a course of your interest. You want to train your
partners in your region remotely by deploying our webinar platform? You’re
welcome to use our webinar platform, cost-free, no-fee involved.</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">These websites are enriched to assist you in reducing
technical supports. Promote and educate the end-user technical modules to your
customers. You can teach them to repair hardware through videos and how to claim
warranty straight from the websites.<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">If you need to provide your customers with FingerTec’s
souvenirs, require some from marketing material page, we have over ten specially
designed souvenirs displayed on our website for you to choose from. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Basically, FingerTec job is to prepare res</span><span style="font-family: Georgia, 'Times New Roman', serif;">ources that you
can use to better your FingerTec business. We figured that you might need
assistance so we extend our support through our websites. Please be hungry for
new things, new information and keep coming to the websites and help yourselves
with everything that we have to offer.</span></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-51966081646416023292014-03-07T16:57:00.004+08:002014-03-07T17:08:32.312+08:00Transformation That Reshapes Habitual Behavior<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">I wrote about the Microsoft’s <i style="mso-bidi-font-style: normal;">transformation</i> last month after Satya Nadella was named the new CEO
of Microsoft, but talked scantily about our own <i style="mso-bidi-font-style: normal;">transformation</i> even though we’re very much at the crossroad of our
self-stirred <i style="mso-bidi-font-style: normal;">transformation</i>. Right.
Why should I bother about transformation, even if Microsoft failed to
transform? I should have minded my own business.</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Some of my staff commented that our glory is still in
progressive manner, and we don’t have external forces like Microsoft to push
us; do we really need this <i style="mso-bidi-font-style: normal;">transformation</i>?</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-1Scf7sBuLRc/UxmIOE4pXvI/AAAAAAAA17Y/gTq9Xemb5Nk/s1600/Time+for+change.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://2.bp.blogspot.com/-1Scf7sBuLRc/UxmIOE4pXvI/AAAAAAAA17Y/gTq9Xemb5Nk/s1600/Time+for+change.jpg" height="400" width="400" /></a></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">In fact, I drafted and highlighted the <i style="mso-bidi-font-style: normal;">transformation</i> in FingerTec Five-Year plan (from 2010 to 2014) four
years ago, the short statement goes like this,”<span style="color: #535353; font-size: 13pt;"> </span><i style="mso-bidi-font-style: normal;"><span style="mso-bidi-font-family: Tahoma; mso-bidi-font-size: 13.0pt;">To further strengthen FingerTec’s global position,
the third phase 5-year plan was introduced in 2010 with a transparent objective
to achieve business and technology transformation. We aim to climb the vertical
ladder to provide comprehensive solutions for access control market, and to
employ cloud-computing technology for deployment in time and attendance
industry. The use of Android platform and other biometric features such as face
and vein recognition would be a part of FingerTec technology transformation
plan to enhance our new product lines.”</span><o:p></o:p></i></span></div>
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;"><span style="mso-bidi-font-family: Tahoma; mso-bidi-font-size: 13.0pt;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></i></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">But nobody seemed to really notice the word “<i style="mso-bidi-font-style: normal;">transformation</i>”, until lately, when
their habitual operation routines were disrupted by a new set of processes.
Then everybody suddenly realized that the past 4 years were merely technology
transformation, which only involved the R&D of product development. Now,
when the new products take their turn for the debuts, other departments have to
be involved, and suddenly they found out that the old way is no longer the
right way. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://4.bp.blogspot.com/-kpIXmQU6cvM/UxmIy02m-ZI/AAAAAAAA17g/AI1gEub8mJI/s1600/Cloud+Computing.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="http://4.bp.blogspot.com/-kpIXmQU6cvM/UxmIy02m-ZI/AAAAAAAA17g/AI1gEub8mJI/s1600/Cloud+Computing.jpg" height="282" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Cloud Computing</i></td></tr>
</tbody></table>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">This is how it usually works; every of our hardware has a
clear price tag, and the software is bundled as a complimentary item. With
TimeTec Cloud introduced as SaaS (Software as a Service) solution, we reverse
the priority; customers need to sign up for a longer subscription period with payment
in advance and the hardware will be given free of charge. A string of approaches
that follow have to be different to produce desirable outcomes. And for Ingress
and Ingressus as well, to position this product in the vertical market, the typical
methods suddenly look passé.</span><span style="font-family: Georgia, 'Times New Roman', serif;"> </span></div>
<div class="MsoNormal">
<span style="mso-spacerun: yes;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Old habit dies hard. When business operations become a
habit, and when the habit is proven to yield excellent results, it’s extremely
hard to bend the habit even the slightest. Habitual behavior can easily become
addictive engagement that reflects individual pattern, and collectively it forms
an organization culture. To change the habitual behavior, ones must outline the
important steps, the new tasks, new activities, new expectations in details,
and constantly reviewing and revising them at personal level. In short, we have
to re-mould our business operations to shape our new habitual behaviour. <a href="https://www.blogger.com/blogger.g?blogID=7739893462561113085" name="_GoBack"></a></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://2.bp.blogspot.com/--d8GOg95R4U/UxmJ3py6EoI/AAAAAAAA17s/i_a5yasi5lY/s1600/HumanBehavior.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="http://2.bp.blogspot.com/--d8GOg95R4U/UxmJ3py6EoI/AAAAAAAA17s/i_a5yasi5lY/s1600/HumanBehavior.jpg" height="400" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Reshape habitual behavior</i></td></tr>
</tbody></table>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">However, why am I making everybody’s life difficult by
initiating the </span><i style="font-family: Georgia, 'Times New Roman', serif;">transformation</i><span style="font-family: Georgia, 'Times New Roman', serif;"> in the
first place? The question needs no answer. Because if you’re in the IT
industry, you know you just have to do it to secure the future.</span></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-48939025462219771262014-02-06T12:21:00.002+08:002014-02-06T12:34:30.666+08:00The Gist of Transformation<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Microsoft has finally chosen Satya Nadella as its CEO,
succeeding Steve Ballmer, who announced his retirement plan four months ago. Microsoft is indeed a fortunate one. Although
it remains cocooned in its own glorious past; it still has the time and loads
of cash to move forward. Unlike the <i style="mso-bidi-font-style: normal;">not-so-smart-or-lucky</i>
Nokia and Blackberry, when the ‘smart’ storm swiped, they’ve been blown out.
Yes, just like that!</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td><a href="http://3.bp.blogspot.com/-Xzv6gPXLVtA/UvMNDrNNtPI/AAAAAAAA13E/_o4BLYHO3Lw/s1600/satya-nadella.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><span style="font-family: Georgia, Times New Roman, serif;"><img border="0" src="http://3.bp.blogspot.com/-Xzv6gPXLVtA/UvMNDrNNtPI/AAAAAAAA13E/_o4BLYHO3Lw/s1600/satya-nadella.jpg" height="223" width="400" /></span></a></td></tr>
<tr><td class="tr-caption" style="font-size: 13px;"><i><span style="font-family: Georgia, Times New Roman, serif;">New Microsoft Chief: Satya Nadella</span></i></td></tr>
</tbody></table>
<div class="separator" style="clear: both; text-align: center;">
</div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Microsoft was born and boomed in the so-called personal
computer era that never meant for personal use, instead fully loaded with
office software. The only widespread of personal functionality was its computer
games. Maybe that’s the perception Microsoft had that sparked the xBox.
Microsoft is a household brand name but its products never actually enter deep
into any household level. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">The era that allowed the should-be-stealthy operating system
to charge every computer extravagantly has dwindled when personal computing
power was liberated by smartphones. Microsoft seemed stuck in its <i style="mso-bidi-font-style: normal;">Office Suite</i>. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">When Amazon stirred a retail industry revolution by
deploying the Internet technology, it sells consumer products that are meant
for everybody. The strategy is crystal clear. But later on when Amazon ventured
into cloud computing, it sells cloud platform that meant clearly for
enterprises, only the meticulous service concept was being brought in. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://2.bp.blogspot.com/-UQfdLSLEtmc/UvMNjh7fcyI/AAAAAAAA13M/QMDD6ac10og/s1600/cloud.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="http://2.bp.blogspot.com/-UQfdLSLEtmc/UvMNjh7fcyI/AAAAAAAA13M/QMDD6ac10og/s1600/cloud.png" height="302" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Cloud or Cloudy?</i></td></tr>
</tbody></table>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;">In response to the call for change, Microsoft brought in
Nadella, prior to his appointment, was the head of Microsoft’s cloud and
enterprise division. Which means, Microsoft will continue to stick to its office
solutions.</span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">I’ve never underestimated the potential of office and cloud
solutions, but unlike enterprise software solution giant, SAP, I think Microsoft
will never draw a line to step away from producing consumer products. However,
the lack of user-experience DNA in Microsoft would deter them from producing
any great consumer products. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">The challenge for Microsoft is clear. The IT industry is now
spoiled with the astronomical choices of fast, cheap, easy to use personal
stuffs that reduce consumer tolerance rate to almost zero. The intolerance
attitude soon will be extended to office and enterprise solutions. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">The adoption of cloud computing in enterprise solution is
just good for structural change, but to be successful, the providers have to
rethink and provide solutions that absorb all the superfluous micro-troubles
that they conveniently left for the ‘grumpy-yet-tolerance’ users in the past. That
should be the gist of its transformation. </span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, 'Times New Roman', serif;"><br /></span>
<span style="font-family: Georgia, 'Times New Roman', serif;">So, the challenge for Microsoft is clear. And for FingerTec
and TimeTec as enterprise solution provider as well, we’ll bear that in mind,
and will keep on strengthening our gist of transformation at all times. </span><span style="font-family: Georgia, 'Times New Roman', serif;"> </span></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com1tag:blogger.com,1999:blog-7739893462561113085.post-61249277695682875622014-01-20T12:07:00.001+08:002015-06-23T08:49:48.695+08:00Internet Ecosystem<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="font-family: Georgia, Times New Roman, serif;">Do you
still go to banks when E-banking is available, allowing you to pay your bills
and make e-transfers with a fingers’ snap? Do you still flip through dictionaries
to search for the meaning of some incomprehensible words, when you’re holding
an iPad? Or do you even still stop to ask for directions, when the GPS can
guide you through and through? </span></div>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="font-family: Georgia, Times New Roman, serif;">That’s
how Internet has permeated our daily life. When you know the Internet can help in
a much easier way, why bother with the conventional?</span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://4.bp.blogspot.com/-8OSRcpDp4no/Utyg0vA9S-I/AAAAAAAA12E/g89R3ukcmEI/s1600/Ecology-Concept-Vector.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="400" src="http://4.bp.blogspot.com/-8OSRcpDp4no/Utyg0vA9S-I/AAAAAAAA12E/g89R3ukcmEI/s1600/Ecology-Concept-Vector.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>How to build Internet Ecosystem for Business?</i></td></tr>
</tbody></table>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="font-family: Georgia, 'Times New Roman', serif;">We use the same
approach to build our Internet-friendly ecosystem for business. Why bother with
the conventional way, when you have a broadband superhighway? After years of
practice, with bits and bytes replacing brick and mortar, we have built quite
an effective ecosystem, handling all the processes online.</span></div>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">It’s easier to build a
normal Internet ecosystem. You have the time and liberty to consider and
fine-tune the system. You can always fall back to some conventional methods,
for example, if the Google Adword advertising is not up to your expectation, old
media is still waiting in line to grab your ad money. The modular subsystems
can either be plugged or unplugged and still be played. Or you can have both,
if they’re not contradicting each other. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://2.bp.blogspot.com/-Adfmnc-S89Y/UtygIo2llCI/AAAAAAAA114/dv8MSNTy7cM/s1600/cloud-computing.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="225" src="http://2.bp.blogspot.com/-Adfmnc-S89Y/UtygIo2llCI/AAAAAAAA114/dv8MSNTy7cM/s1600/cloud-computing.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>SaaS Provider: Holistically Internet Proven Ecosystem </i> </td></tr>
</tbody></table>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="font-family: Georgia, 'Times New Roman', serif;">But when our TimeTec
Cloud was introduced, we have not the slightest of such luxury in options. When
it comes to SaaS (Software as a Service), the comparison of both ecosystems is
like David and Goliath. You may just offer a tiny part of any workflow solution
to your customers, but as a SaaS provider, your operation must be holistically
Internet environment proven.</span></div>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: right; text-align: center;"><tbody>
<tr><td style="text-align: center;"><br /></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><br /></td></tr>
</tbody></table>
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">No subsystems can be
segregated; they must be highly integrated. No fallback plan is allowed. A
forefront web portal is also an entrance for customers to log in to its
applications, also the threshold for resellers to check their sales status and
manage their customers. <span style="mso-spacerun: yes;"> </span>The admin
page has to extract data for further analysis. A lot of modules and sub-modules
work together to form a SaaS; database, platform, analysis, security, marketing, technical
support, management, CDN, and etc.; they hold together in solidarity like a
piece of PCB board, every chip has its dedicated functionality. <span style="mso-spacerun: yes;"> </span><o:p></o:p></span></span></div>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><span style="mso-spacerun: yes;"><br /></span></span></span></div>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="font-family: Georgia, 'Times New Roman', serif;">We were lucky to
gain our admission ticket to enter the time and attendance industry from
biometrics hardware by solving buddy-punching problem. SaaS is another
opportunity for us to transform the industry. And now, as almost every employee
carries a smart phone, employers are forcing more enterprise Apps into the
handheld gadget.</span><span style="font-family: Georgia, 'Times New Roman', serif;"> </span><span style="font-family: Georgia, 'Times New Roman', serif;">How an integrated Cloud
solution attaches the detached mobility with more great features is becoming yet
another competition in the enterprise solutions.</span></div>
<div class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">
<span style="font-family: Georgia, 'Times New Roman', serif;"><br /></span>
<span style="font-family: Georgia, 'Times New Roman', serif;">The race is on. I
believe our ecosystem counts.</span><br />
<span style="font-family: Georgia, 'Times New Roman', serif;"><br /></span></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-64638142175012331102013-12-24T11:32:00.005+08:002013-12-24T16:37:26.334+08:00My New Year's Resolutions<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">I have a shorter list of New Year’s
resolutions over the years. It’s simple, if you have a long list with high
expectations, chances being, you’ll still have that long list of unfulfilled
resolutions every yearend. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">So, for 2014, I’ll settle with two
resolutions. The first one is to read more; from around 50 books this year to
60. (<i style="mso-bidi-font-style: normal;">20% growth rate, the same with my
COO’s resolution on sales figure</i>) The second one is to contribute bigger
donations to charity and community. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-RU8gkWPcS_Q/UrkAV4kk4II/AAAAAAAA1zE/8D9ZjF9Jhro/s1600/Cool-New-Year-2014-Wallpaper-640x360.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="225" src="http://2.bp.blogspot.com/-RU8gkWPcS_Q/UrkAV4kk4II/AAAAAAAA1zE/8D9ZjF9Jhro/s400/Cool-New-Year-2014-Wallpaper-640x360.jpg" width="400" /></a></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, 'Times New Roman', serif;">I like reading. I hope my
organization cultivates reading habit as well. Readers learn through reading,
it self-motivates, it is better than training courses arranged by companies. Reading
habit ensures life-long learning; keeps ones’ mind fresh to constantly absorb
knowledge like a sponge.</span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">That's why I started the Academia, to
encourage pseudo-academic research and study among the staff that ties up with
our served industries. I made them read AND write as well. Many short theses were
produced over the one-year through a lot of reading process. With better
understanding of the industries and their specific and in-depth concerns, our
R&D team has dawned on the direction of software development. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">As for charity work, this year, we donated
more than 5% of our net profit to support some non-governmental and human
rights organizations, cultural activities, and charity bodies like orphanage
homes. On our corporate website, we have a statement that goes like this: <i style="mso-bidi-font-style: normal;">FingerTec Corporate Social Responsibility
(CSR) is a form of self-regulated corporate governance integrated into our
business practice. The FingerTec CSR policy functions as a built-in mechanism
whereby a business monitors and ensures its active compliance with the spirit
of law, ethical standards, and international norms. </i>In short, this is what
Google called “Don’t Be Evil” policy. <i><o:p></o:p></i></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Georgia, Times New Roman, serif;">However, by adhering to these
principles in one’s business doesn’t make a saint out of you. Because, apart
from achieving your own dream, the main objective in business is also to selfishly
making money for yourself in pursuit of wealth. Of course, getting rich is not
wrong when the money is legally your hard earned or smart earned. But it’s also
good to peek into the not-so-fortunate life for a lot of other people and
making some effort to contribute. A<a href="http://www.blogger.com/blogger.g?blogID=7739893462561113085" name="_GoBack"></a>s a business owner, or
as someone who has more to spend, contributing some to the needy will make one
more humanitarian if not a saint and make a better society for everybody to
live in. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-8673533601863360792013-12-02T12:14:00.002+08:002013-12-02T12:42:48.861+08:00Business Model<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">In the biometrics industry, I was once introduced to this findbiometrics.com
website, a portal covering news of the industry. Because its revenue model is based
on sponsored ads, it publishes mostly positive business news boasted mainly by the
project-based biometrics companies, rather than their journalists’ own coverage.
I found the website was not of much use to me.<span style="mso-spacerun: yes;"> </span></span></div>
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<span style="mso-spacerun: yes;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
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<a href="http://2.bp.blogspot.com/-FTFmJA4DkEU/UpwFl88lr-I/AAAAAAAA1ws/iEnDhu8ku2Y/s1600/FBlogo.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="73" src="http://2.bp.blogspot.com/-FTFmJA4DkEU/UpwFl88lr-I/AAAAAAAA1ws/iEnDhu8ku2Y/s400/FBlogo.png" width="400" /></a></div>
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<span style="font-family: Georgia, 'Times New Roman', serif;">Two years ago, when we
decided to develop cloud video surveillance solution, I bumped into another website,
ipvm.com, a portal which the owner self-claimed as “</span><i style="font-family: Georgia, 'Times New Roman', serif;">the
world's leading video surveillance information source. Dedicated to independent
and objective information, we uniquely refuse any and all advertisement,
sponsorship and consulting from manufacturers. We provide the best video
surveillance analysis, testing and training for thousands of members globally</i><span style="font-family: Georgia, 'Times New Roman', serif;">.”</span></div>
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<a href="http://4.bp.blogspot.com/-ObCphiyoSmU/UpwGwdWKqqI/AAAAAAAA1w4/LCq_ryOjdj4/s1600/new-IPVM-logo-2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="80" src="http://4.bp.blogspot.com/-ObCphiyoSmU/UpwGwdWKqqI/AAAAAAAA1w4/LCq_ryOjdj4/s320/new-IPVM-logo-2.jpg" width="320" /></a></div>
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<o:p><span style="font-family: Georgia, Times New Roman, serif;"> </span></o:p><span style="font-family: Georgia, 'Times New Roman', serif;">After I perused
some of the industry analysis and testing reports, I was convinced and thus signed
up for a corporate account & paid the subscription fee online, frequenting my
visit to the website to gather useful industry & technical know-how in a
more neutral manner.</span></div>
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<span style="font-family: Georgia, Times New Roman, serif;">The above two
different business approaches have their own target audiences with pros and
cons. Unless they disclose their financial performance, I don’t think my
personal preference is fair to judge who has a better business model. </span></div>
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<span style="font-family: Georgia, Times New Roman, serif;">Business owners have the liberty to choose their own business
model. In many cases, we witness business models carrying more weight than the
real substance of their products and services. Even the same products when run under
different business models might end up with two totally different outcomes. Sometimes,
one business model looks good in a short period, but might not sustain in a
longer period; so, <i style="mso-bidi-font-style: normal;">change</i> is equally
important too. </span></div>
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://3.bp.blogspot.com/-xz6tlLVWk5s/UpwH0fJ9lBI/AAAAAAAA1xA/8qe7AcKWlNM/s1600/Business+model.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="266" src="http://3.bp.blogspot.com/-xz6tlLVWk5s/UpwH0fJ9lBI/AAAAAAAA1xA/8qe7AcKWlNM/s400/Business+model.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Business model plays a pivotal role in today's business</i></td></tr>
</tbody></table>
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<span style="font-family: Georgia, 'Times New Roman', serif;">During the Dot Com Boom in the late 90s in the last century,
investors were not dazzled by the technologies, but by the business models the
Internet startups pitched on them. For example, Yahoo! succeeded with its news portal,
Amazon with its online bookstore, and later Google’s strip down search engine struck
gold. We have plenty more examples like Groupon, Foursquare, YouTube,
SalesForces, Facebook, Twitter, Linkedin and etc; all of which proved business
model plays a pivotal role, rather than the technologies in their success
stories.</span></div>
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<span style="font-family: Georgia, Times New Roman, serif;">Today, with cheaper technologies and higher computing power,
even conventional products and services can easily be revitalized with new
ideas. <span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="mso-spacerun: yes;"><br /></span></span></div>
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<a href="http://1.bp.blogspot.com/-4qpN_OZE8Fo/UpwJEz9TkuI/AAAAAAAA1xM/Ll8d-711bqw/s1600/Webinar-Logo.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="95" src="http://1.bp.blogspot.com/-4qpN_OZE8Fo/UpwJEz9TkuI/AAAAAAAA1xM/Ll8d-711bqw/s320/Webinar-Logo.jpg" width="320" /></a></div>
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<span style="font-family: Georgia, 'Times New Roman', serif;">Just like FingerTec, we produce quality products, but our
business model works wonders. What is our business model? We’re heavily
dependent on the Internet. We have plugged in almost everything; our sales and
marketing, technical support, warranty claim, resource centre, all around the Internet.
And from now on, we added </span><a href="http://www.fingertec.com/webinar/" style="font-family: Georgia, 'Times New Roman', serif;">FingerTec
Webinar</a><span style="font-family: Georgia, 'Times New Roman', serif;">, a web conferencing tool to enhance our online training, to provide
interactive training courses for our resellers and customers around the world. </span><span style="color: #262626; font-family: Georgia, 'Times New Roman', serif;">The best part of it is, at the right time, at your own place, no
travelling is required. Just turn on the Internet, with a cup of coffee in your
hand, you can join the class and participate in the discussion. And it’s totally free of charge at </span><a href="http://www.fingertec.com/webinar/" style="font-family: Georgia, 'Times New Roman', serif;">www.fingertec.com/webinar/</a><span style="color: #262626; font-family: Georgia, 'Times New Roman', serif;">.</span></div>
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Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-23549360413720146272013-10-30T10:02:00.003+08:002013-10-30T10:23:49.868+08:00Advanced Access Control Market<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">When we planned a step forward by including control panels in our
product line two years ago, a string of other considerations followed. This was
unlike merely adding a new reader with improved features to our product line, even
though on the surface business still runs as usual.</span></span></div>
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://3.bp.blogspot.com/-WEpQ620yHbw/UnBmloDCtBI/AAAAAAAA1Co/afgMS_h79xA/s1600/ingressus2-400-01-08.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="356" src="http://3.bp.blogspot.com/-WEpQ620yHbw/UnBmloDCtBI/AAAAAAAA1Co/afgMS_h79xA/s400/ingressus2-400-01-08.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>FingerTec Ingressus Controller</i></td></tr>
</tbody></table>
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<span style="font-family: Georgia, 'Times New Roman', serif;">Control panels or controllers in an access control system are not like rain
that drops onto a pond, stirs a ripple on its surface and settles thereafter. The
controller as a major core component for the advanced access control system just
wouldn’t align to fit into our existing business system, it’s like having a
different stream of water that runs across the pond, a separate pathway is
needed to contain the stream.</span></div>
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<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">When controllers were introduced, it forked the access control system into
two topologies; it has added a centralization option to previously distributed
systems; and it provided an increase in professional concerns.<o:p></o:p></span></span></div>
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://1.bp.blogspot.com/-VyD2kC6EDII/UnBm30HkQVI/AAAAAAAA1Cw/_1-eLiT7g5E/s1600/Diagram_ControllerSlaveTerminals.gif" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="185" src="http://1.bp.blogspot.com/-VyD2kC6EDII/UnBm30HkQVI/AAAAAAAA1Cw/_1-eLiT7g5E/s400/Diagram_ControllerSlaveTerminals.gif" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Centralized IP Access Control Topology</i></td></tr>
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<span style="font-family: Georgia, 'Times New Roman', serif;">Access control system also have become increasingly complex since the
introduction of TCP/IP communications, and a great deal of people in the
industry who remember the good old days of the proprietary RS485 communication
system are now somewhat frightened because the TCP/IP network needs of each
security system element must be planned beforehand in conjunction with the
needs of all the others, especially when often associated with business
information technology systems. We are lucky because we are from the IT
background, and always welcome and embrace the new era, yet we still have to address
the following shortcomings.</span></div>
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<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">Firstly, the features provided by the simple access control module in
our TCMS V2 software were limited because our main concentration was in time
attendance. Secondly, in the access control segment itself we needed to shift focus
from securing individual doors to securing entire premises. Thirdly, it would
be a new learning process for some of our resellers to market the advanced
access control system.<o:p></o:p></span></span></div>
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<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">Our R&D team spent two long good years to come out with our very own
comprehensive access control software, Ingress to tackle the first obstacle.<span style="mso-spacerun: yes;"> </span>For the second concern, we integrated video
monitoring system via Milestones, developed epicamera.com cloud surveillance
and apps on remote access as well as addressed the issues on alarm, sensor and
etc.</span></span></div>
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://1.bp.blogspot.com/-_MvoIJGHQ4c/UnBoTsM1vxI/AAAAAAAA1C8/6IO3G8XiQdM/s1600/FT-img14-500x.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="300" src="http://1.bp.blogspot.com/-_MvoIJGHQ4c/UnBoTsM1vxI/AAAAAAAA1C8/6IO3G8XiQdM/s400/FT-img14-500x.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Advanced Access Control System</i></td></tr>
</tbody></table>
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<span style="font-family: Georgia, 'Times New Roman', serif;">And for the third hurdle, we just launch </span><a href="http://www.fingertec.com/accesscontrol" style="font-family: Georgia, 'Times New Roman', serif;">www.fingertec.com/accesscontrol</a><span style="font-family: Georgia, 'Times New Roman', serif;">, a sub-portal that includes
all key topics regarding physical access control as a resource center for our
resellers and customers. We have a few hundred resellers in around 170 countries;
quite many of them are still fresh and eager in the controller/access control
business. To think about access control as a holistic security system, they
have to upgrade their knowledge, and this portal helps in both marketing and
supports.</span></div>
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<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">We surely understand the importance of the continual research and
development for Ingressus controllers and Ingress software; and more system
integrations to turnstiles, visitor management, lift control, and patrol
system; and content enrichment of our web portal. No problem. It’s in our
pipeline, and we love new challenges. <o:p></o:p></span></span></div>
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<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">We came in a little late, but given some time, we have the confidence that
we can play catch-up and stand tall with the lot of the market leaders. <o:p></o:p></span></span></div>
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<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
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<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">Selling standalone access control readers confine us to a small world
but with controllers, the world is our playground and we could have the keys to
unlock more doors and opportunities. <o:p></o:p></span></span></div>
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<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;"><br /></span></span></div>
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<span style="mso-bidi-font-family: 宋体; mso-fareast-language: ZH-CN;"><span style="font-family: Georgia, Times New Roman, serif;">And <a href="http://www.epicamera.com/">www.epicamera.com</a> is just one of them.</span></span></div>
</div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-71663136470342486982013-10-08T12:36:00.003+08:002013-10-08T12:53:03.252+08:00Cloud Applications - Constantly Upgradings!<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">Business is strange, sometimes. We recently
received an email from Business Software Alliance (BSA) demanding a complete list
of all licensed software that the company uses. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<br /></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><a href="http://www.blogger.com/blogger.g?blogID=7739893462561113085" name="_GoBack"></a><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">We used to
be a BSA member quite some years ago to protect our software copyright, but we cancelled
the membership after the arrival of the Internet Age.<span style="mso-spacerun: yes;"> </span>Honestly, I didn’t realize that the organization is still
alive and kicking in enforcing licensed software for every company. Do I
think that software copyright is no longer important? In fact, it’s the
contrary. But because software has evolved since the Internet era, piracy raids
seem so outdated. <o:p></o:p></span></span></div>
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<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-CCSugV3llmU/UlOLTXGTgRI/AAAAAAAA074/0D4A57OXxvM/s1600/Cloud2013.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="266" src="http://4.bp.blogspot.com/-CCSugV3llmU/UlOLTXGTgRI/AAAAAAAA074/0D4A57OXxvM/s400/Cloud2013.jpg" width="400" /></a></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">Nowadays, we hardly see any software
sold in a box. We simply download one from a website after completing its
payment, or we are provided with a free trial version that lasts for a
specified period. Software developers instead impose protection through other
methods, like making any pirated software quit automatically once a user goes
online with it. Smart, as who doesn’t go online these days? Most software users
have applications installed in their tablets and mobile device. Is there any
way to raid these users if they are using pirated ones? <i style="mso-bidi-font-style: normal;">Never heard of it so far. </i>And with the onset of the cloud platform
for subscription-based software service, how do you take action against non-paying
customers? Would it be easy to close their accounts? The huge changes in the
form and norm of software ridicule the so-called anti-piracy enforcement. In
fact, software developers should adapt to the change in business model or to
redevelop its software to survive the future. <span style="mso-spacerun: yes;"> </span></span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">I was stunned when I read this
article “Silver linings – The IT Cloud” on The Economist July 20<sup>th</sup>
2013 issue, when a CEO of a new financial institution in Nigeria told his unimaginable
banking story that his firm has maintained only one IT guy, the rest of its IT
system processing is outsourced to cloud services. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><br /></span></span></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">The global research & consulting
firm, Celent, estimates that by 2015, financial-services firms will spend a
total of $26 billion for the cloud-based banking system, especially for
newcomers with no historical burden of in-house data centers. Although it’s
just a fraction of 13% for total IT expenditure in banks, the pressure to
reduce cost will likely force the pace of change even for the bigger ones.
According to the trend, banks in developed countries have started to outsource
data processing that does not involve sensitive client information. <span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<br /></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">When we first started developing cloud
services, I always pondered upon the higher perspective of dissimilarities
between Windows and cloud application, besides the commonly known differences like
how the former needs to be installed in a local PC, whilst the latter is hosted
in cloud server, and etc. It suddenly dawned on me that versioning is
irrelevant in cloud system. <o:p></o:p></span></span></div>
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<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><br /></span></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://4.bp.blogspot.com/-xGTiFiE6EJ0/UlOLbkYQOII/AAAAAAAA08A/XtTlccOZ8Xc/s1600/TimeTecCloud.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="143" src="http://4.bp.blogspot.com/-xGTiFiE6EJ0/UlOLbkYQOII/AAAAAAAA08A/XtTlccOZ8Xc/s400/TimeTecCloud.jpg" width="400" /></a></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><br /></span></span></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">You can't skip versioning with Windows
applications. A new version of a software is released with some new features,
but after a few months, another ‘bug-fix’ version is released with minor
updates – and the loop continues, again and again. For end-users, to receive a ‘bug-fix’
version, you have to patiently wait, bearing in mind you can almost guarantee that
you’ll bump into new bugs in the new version and, thus, yet again wait for
another round of upgrades.</span></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://1.bp.blogspot.com/-z9GnS5ZmvKw/UlOLjjUIBdI/AAAAAAAA08I/rMQ01co1oEc/s1600/Cloud+idea.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="400" src="http://1.bp.blogspot.com/-z9GnS5ZmvKw/UlOLjjUIBdI/AAAAAAAA08I/rMQ01co1oEc/s400/Cloud+idea.jpg" width="266" /></a></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><br /></span></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">This is why I like the cloud system process
better. The update of new features and bug fixes for a cloud solution can
happen almost instantaneously. In some cases, no official announcement even needs
to be made as we upgrade our cloud applications. Be it TimeTec Cloud or
EpiCamera Cloud Surveillance, we constantly strive to improve them day-by-day! This
business practice is unthinkable in traditional Windows software, as developers
can’t afford too many upgrades in a year.<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<br /></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-align: justify; text-autospace: none; text-justify: inter-ideograph;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">With cloud systems, besides outgrowing
the ‘versioning’ concept, we can also adopt a lot more new ideas to extent its
possibilities. Welcome to </span><a href="http://www.timeteccloud.com/"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">www.timeteccloud.com</span></a><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"> and </span><a href="http://www.epicamera.com/"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">www.epicamera.com</span></a><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">! <o:p></o:p></span></span></div>
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<br /></div>
<!--EndFragment--></div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-7530726651369201022013-09-05T16:03:00.002+08:002014-12-09T14:29:30.617+08:00Big Data: The Race Is On<div dir="ltr" style="text-align: left;" trbidi="on">
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<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">One of the buzzwords in the IT world
apart from cloud computing technology is big data. For a lot of people, (<i style="mso-bidi-font-style: normal;">the concept</i>) is hard to comprehend
because no matter the size of the data, data has been around us all the time.
Why now in a sudden, big data becomes significant and gathers so much attention?
And how big is one’s data to be considered as BIG data? <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://1.bp.blogspot.com/-33V7tMDuMcg/Uig56bMyHlI/AAAAAAAA0oI/ta5SHeHXtHA/s1600/Big+data2.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="http://1.bp.blogspot.com/-33V7tMDuMcg/Uig56bMyHlI/AAAAAAAA0oI/ta5SHeHXtHA/s400/Big+data2.jpg" height="299" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Big Data</i></td></tr>
</tbody></table>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">Big data is claimed to be valuable
in improving service and <b>user experience</b>, and sometimes, even to refine prediction. So, as a not-so-big company, what is
the size of data we have? If it can be considered as big data, how can we make
use of it? I pondered a little and told the cloud surveillance development team
on how we can tap on big data to improve our service. </span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">Currently, we are using a customer's
last page view as default for their next login page. This is hoped to reduce
the unnecessary clicking and to bring the customer straight to the
"intended" page. We went ahead with this decision only based on the assumption
that customers would always want to visit their last logout page the next time
they login. <span style="mso-spacerun: yes;"> </span>However, this built-in
mechanism may not be necessarily right even when we observed a high hit rate on
the relevant pages. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">Hence, I suggested
that they crunch individual customer’s data for a period of one month
based on two parameters, frequency of page log and total time spent on a page, and
strike a balance between the two.<span style="mso-spacerun: yes;"> </span>Therefore,
if a customer’s behavior changes, the intended first view page would also change
accordingly to improve user experience. The method is considered a deployment
of the big data concept on a smaller scale. </span><o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><br /></span></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://3.bp.blogspot.com/-T_4NekMi5qw/Uig6GI9DZCI/AAAAAAAA0oQ/RRjCJF3RAoY/s1600/Big+data3.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="http://3.bp.blogspot.com/-T_4NekMi5qw/Uig6GI9DZCI/AAAAAAAA0oQ/RRjCJF3RAoY/s400/Big+data3.jpg" height="266" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><span class="Apple-style-span" style="font-size: large;"><i>Big Data</i></span></td></tr>
</tbody></table>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">According
to <i style="mso-bidi-font-style: normal;">Viktor Mayer-Sch</i></span><i style="mso-bidi-font-style: normal;"><span style="mso-ascii-font-family: Cambria; mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt; mso-hansi-font-family: Cambria;">ö</span></i><i style="mso-bidi-font-style: normal;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">nberger</span></i><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"> and <i style="mso-bidi-font-style: normal;">Kenneth Cukier</i> in their book, Big Data,
“<i style="mso-bidi-font-style: normal;">Data was no longer regarded as static or
stale, whose usefulness was finished once the purpose for which it was
collected was achieved, such as after the plane landed (or in Google’s case,
once a search query had been processed). Rather, data became a raw material of
business, a vital economic input, used to create a new form of economic value.
In fact, with the right mindset, data can be cleverly reused to become a
fountain of innovation and new services. The data can reveal secrets to those
with humility, the willingness, and the tools to listen</i>.”</span></span></div>
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<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">In the
past we depended on samplings when dealing with large populations and numbers.
This was due to the constraints of tools to collect, organize, store and
analyze data, which often times did not provide enough confidence to the
participants and led to many cases of self-censorship. But with the era of big
data, where N=all, using all the available data lets us see details we never
could when we were limited to smaller quantity of data. <o:p></o:p></span></span></div>
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<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">When we
can make use of data effectively, some market surveys become irrelevant because
now you realize that the answers to your questions are somehow buried deep down
somewhere in the pool of your big data, something that you possess all these
while. If you know how to excavate the dormant value, it’d give you much
accurate findings than those sophisticated pricey market surveys.<span style="mso-spacerun: yes;"> </span></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><span style="mso-spacerun: yes;"><br /></span></span></span></div>
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<tr><td class="tr-caption" style="text-align: center;"><i><span class="Apple-style-span" style="font-size: x-large;">Big Data</span></i></td></tr>
</tbody></table>
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<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">
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</span><br />
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<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">For
example, when you dine in a restaurant, a waitress approached you with the
sweetest smile she could muster and passed you a survey form to fill. If the
service column were filled with “excellent”, she would have a chance for a pay
hike. In such a case, you would oblige hoping that your response helps her to
get a raise.<span style="mso-spacerun: yes;"> </span></span></span></div>
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<br /></div>
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">
<!--EndFragment--></span><br />
<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">In a
market survey however, we usually tend to ask <i style="mso-bidi-font-style: normal;">why</i> in our effort to understand the preference of our customers.
But when we’re dealing with big dataset, it’s more towards <i style="mso-bidi-font-style: normal;">what</i>, rather than <i style="mso-bidi-font-style: normal;">why</i>. The
big data tells you outright about <i style="mso-bidi-font-style: normal;">what</i>
is happening, and <i style="mso-bidi-font-style: normal;">what</i> you should do
next.<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">That’s how
the Internet giants, <i style="mso-bidi-font-style: normal;">Google, Amazon</i>
and <i style="mso-bidi-font-style: normal;">Facebook</i> become humongous and
invincible. For them to improve their services in all aspects; they dig into
their own data, find the logic, extract the hidden value, and act according to pattern
of the data. With astronomical quantity of data, the numbers speak for
themselves, without any need of conceptual model and hypothesis. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">Big data
marks the beginning of a major transformation, from quantitative to qualitative
change. Since we are <a href="http://www.blogger.com/blogger.g?blogID=7739893462561113085" name="_GoBack"></a>providing two cloud services,
TimeTec as a cloud based workforce management system and IPCamera as cloud
surveillance system; we will start to collect data in a larger scale. How can
we differentiate ourselves among the competitors? This relies on how data
holders open up their big-data mindset, continuously improve the algorithms,
innovate the services and enhance user experience too. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">When
words, locations and interactions are considered data; when one can dataficate
almost everything; the big data race is on. The earlier a web firm can capture
and reuse its data, the accumulative of data exhaust would turn into a huge
competitive advantage for the company, and raises the barrier of entry against its
rivals. <o:p></o:p></span></span></div>
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<br /></div>
<div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm;">
<br /></div>
<!--EndFragment--></div>
Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-80033000657605577942013-08-13T09:18:00.000+08:002013-08-13T09:55:31.557+08:00The Invasion via Invention<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">Information
Technology has invaded almost every industry. The invasion is actually welcomed
because once IT pierced through the hull of the industries; it injects juices,
and rejuvenates the industries to move forward with a faster pace. We observed
how IT has helped revamp industries in the eighties and nineties during the
last century. For examples, <i style="mso-bidi-font-style: normal;">Microsoft
Office</i> improves office automation, <i style="mso-bidi-font-style: normal;">Adobe</i>
perfects graphic design and publishing, <i style="mso-bidi-font-style: normal;">CAD/CAM</i>
excels as aided tools for engineering, accounting software increases efficiency
for financial reports preparation and etc., and this is all happening with <i style="mso-bidi-font-style: normal;">Moore’s Law</i> working behind the scenes
while doubling computing power in every 18 months. <o:p></o:p></span></span></div>
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<br /></div>
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<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">But those
were the good years when IT companies came in as friends rather than foes. They
knocked on your doors, delivered amazing hardware and software, took your
money, and left you without interrupting your business. At that time, IT
business meant selling IT products, and it never </span><span style="mso-bidi-font-family: 宋体; mso-bidi-font-size: 16.0pt; mso-fareast-language: ZH-CN;">trespassed between
industries to compete with you and grab a piece of your market share. </span><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://2.bp.blogspot.com/-68nQ-8HOaT4/UgmJKBbqnlI/AAAAAAAA0hs/5AVQGP6LQeA/s1600/infotech.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="286" src="http://2.bp.blogspot.com/-68nQ-8HOaT4/UgmJKBbqnlI/AAAAAAAA0hs/5AVQGP6LQeA/s400/infotech.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Information Technology</i></td></tr>
</tbody></table>
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<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">When the smart
IT guys leaned further in, all in the name of producing ‘better stuff’ for you,
they get to know more about your operations, your business logic and process. When
the Internet technology started to emerge in the late nineties, and provided
them with virtual power, the invasions suddenly turned “hostile”. They started
having less interest to sell IT products to improve your business. While the
old-school bosses are still struggling to comprehend the virtual world
phenomena, they have already made your border <i style="mso-bidi-font-style: normal;">borderless</i>, crossover to open fire. And we observe a lot of
industries losing their grounds to these newcomers.</span></div>
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<br /></div>
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<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">Here’s an example:
<i style="mso-bidi-font-style: normal;">Amazon</i> not just posed an
impending threat to conventional book retailers like <i style="mso-bidi-font-style: normal;">Barnes and Noble</i>, it extended warfare to include publishers,
resulting in the recent merger of <i style="mso-bidi-font-style: normal;">Penguin</i>
and <i style="mso-bidi-font-style: normal;">Random House</i>, with eBooks and <i style="mso-bidi-font-style: normal;">Kindle</i>. It continued the attack on <i style="mso-bidi-font-style: normal;">WalMart</i> for the groceries market, gobbling
up everything it saw fit to be sold in its online store. </span><o:p></o:p></span></div>
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<br /></div>
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<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">Here’s
another example: <i style="mso-bidi-font-style: normal;">Apple</i> created
another upheaval paradigm shift by turning cell phones into smart phones, changing
the phones that supposedly serves the body parts of ears and mouths into eyes
and fingers, thus putting the once dominant <i style="mso-bidi-font-style: normal;">Nokia</i>
in a hemorrhaging state, and accidentally slaughtering the digital cameras and
game consoles market along its way.<span style="mso-spacerun: yes;">
</span>Now, think of the wearable IT gadgets, and think of the self-driving car.
IT marches into almost every aspect of our life, just name it. <o:p></o:p></span></span></div>
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<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;"><br /></span></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://1.bp.blogspot.com/-0SKHQfnaMNg/UgmHwsUQkfI/AAAAAAAA0hc/Z4JajYnrQsA/s1600/Google+Glass.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="266" src="http://1.bp.blogspot.com/-0SKHQfnaMNg/UgmHwsUQkfI/AAAAAAAA0hc/Z4JajYnrQsA/s400/Google+Glass.jpg" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><i>Google's Sergey Brin wearing Google Glass</i></td></tr>
</tbody></table>
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<span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">In
general, the bloodshed of IT invasion may be a bad thing for industry players, but
it is definitely a good thing to customers. IT invasion brings inventions, new
ideas and directions, eliminates the incompetent players, while still refreshing
the industries with new bloods.</span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: 20.0pt; margin-bottom: .0001pt; margin-bottom: 0cm; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">Imagine a
decade ago, we’re just an IT player supplying electronic publishing solution to
the newspaper industry to automate their operations.<span style="mso-spacerun: yes;"> </span>And now, we are one of the invaders for workforce management
and access control industry. We use biometrics algorithm, TCP/IP communications,
Windows applications, Web and mobile technology, Cloud services, accomplishing
them with other IT knowhow to break through barriers, and turning ourselves as
one of the leaders in this industry. No doubt, the competition is becoming
fiercer with more newcomers, but the industry is apparently also becoming more
interesting and beneficial to the customers. <o:p></o:p></span></span></div>
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<br /></div>
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<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><span class="Apple-style-span" style="font-family: Georgia, 'Times New Roman', serif;">On top of
our products being IT-coated, FingerTec also uses IT to improve business operations.
But to unleash the real power of IT, we have to burrow deeper into the industry
knowhow, creating something new that the industry agrees with. That’s why we
have established <i style="mso-bidi-font-style: normal;">FingerTec Academia</i>,
to have thorough academic research for the industry we intend to serve. We
believe the industry would welcome invasion via invention, seeing its usefulness
to them. <a href="http://www.blogger.com/blogger.g?blogID=7739893462561113085" name="_GoBack"></a><o:p></o:p></span></span></div>
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Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0tag:blogger.com,1999:blog-7739893462561113085.post-56735080892133210202013-07-08T19:32:00.003+08:002013-07-08T19:46:52.170+08:00Turning Honesty into Customer Confidence<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">Just like marriage, there are no small details in business.
There are, of course, suspicions. As such, I had suspected for quite some time
that the Electromagnetic locks that we've been supplied with were well under
the claimed holding force in their invoices. The problem was, I have no
measuring instrument to prove that the ‘white paper’ is wrong. This
requires a special instrument, called precision magnetometer, to pull the two
electromagnetic slabs apart when the electricity is turned on. The exact reading
that it takes the moment the two slabs are separated indicates the holding
force for the EM lock. <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: 20pt; margin-bottom: 0.0001pt; text-align: left;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-bTcd7FjHYWg/UdqjFTESrOI/AAAAAAAAz58/5stsFemWeEg/s1600/honest.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="299" src="http://2.bp.blogspot.com/-bTcd7FjHYWg/UdqjFTESrOI/AAAAAAAAz58/5stsFemWeEg/s400/honest.jpg" width="400" /></a></div>
<div class="MsoNormal" style="line-height: 20pt; margin-bottom: 0.0001pt; text-align: left;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><o:p><br /></o:p></span></div>
<div class="MsoNormal" style="line-height: 20pt; margin-bottom: 0.0001pt; text-align: left;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">To eradicate my doubt, I sent a few samples to a lab to carry
out the test. The finding? Averagely
down 30-40% from its specifications. <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: 20pt; margin-bottom: 0.0001pt; text-align: left;">
<br /></div>
<div class="MsoNormal" style="line-height: 20pt; margin-bottom: 0.0001pt; text-align: left;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">Once I had the confirmation from the lab, I immediately ordered
the amendment of the specifications to the exact amount on all affected marketing
materials, and started to look for suppliers that valued quality and honesty. <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: 20pt; margin-bottom: 0.0001pt; text-align: left;">
<br /></div>
<div class="MsoNormal" style="line-height: 20pt; margin-bottom: 0.0001pt; text-align: left;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">His reply:<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: 20pt; margin-bottom: 0.0001pt; text-align: left;">
<i style="mso-bidi-font-style: normal;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">You are
too particular. It is just a peripheral in an access control system. I’ve been
in this business for 15 years; I assure you that no customers will make any
complaints as long as your price is right. And nobody actually cares about the
discrepancy of the holding force of an EM Lock as long as it’s beyond the
force-open power of any human being under any normal circumstances</span></i><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">. <b style="mso-bidi-font-weight: normal;">What’s the issue?</b><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: 20pt; margin-bottom: 0.0001pt; text-align: left;">
<br /></div>
<div class="MsoNormal" style="line-height: 20pt; margin-bottom: 0.0001pt; text-align: left;">
<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">My reply:<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: 20pt; margin-bottom: 0.0001pt; text-align: left;">
<i style="mso-bidi-font-style: normal;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">Yes, your
statement is most probably right. But, when our products sometimes go along
with the accessories traveling around the globe; who knows what circumstances
we might encounter? </span></i><b style="mso-bidi-font-weight: normal;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">That’s the
issue.</span></b><i style="mso-bidi-font-style: normal;"><span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"><o:p></o:p></span></i></div>
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<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">At the end, I paid a higher price and swallowed the extra cost,
steadfastly insisting to uphold honesty as one of FingerTec’s (and my) business
policies. Yes, it will reduce my profit in the beginning, but I believe this is
the virtue that guarantees us long-term trust from customers. <o:p></o:p></span></div>
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<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;"> <table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="http://2.bp.blogspot.com/-s1ORR6XVsFA/UdqjLAIuVsI/AAAAAAAAz6E/oGY6nDLKqRY/s1600/GrowCustomerConfidenceLogo.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="400" src="http://2.bp.blogspot.com/-s1ORR6XVsFA/UdqjLAIuVsI/AAAAAAAAz6E/oGY6nDLKqRY/s400/GrowCustomerConfidenceLogo.jpg" width="400" /></a></td></tr>
</tbody></table>
</span>When my wife couldn't get her cosmetic lotion, <i style="mso-bidi-font-style: normal;">La Roche–Posay Anthelios 50 Mineral Ultra
Light Sunscreen SPF 50</i> in local markets last month, she dared not buy it from
any less prominent online store. She went straight to amazon.com, placed and
paid her order online, and waited for the delivery. <i style="mso-bidi-font-style: normal;">You know you can trust Amazon, and if anything goes wrong you can still
get your refund.</i></div>
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<span style="mso-bidi-font-family: "Marker Felt"; mso-bidi-font-size: 16.0pt;">As online commercials are getting more popular nowadays, we
don't physically see many of our partners. In fact, we normally only trade with
and support them online, which explains the problem of end-users whose names we
might not even know if they don’t register their FingerTec products online. Without
physical interactions, customer confidence level is becoming the essence of any
successful e-commerce operation. Honesty, then, is the very basic element for
vendors to earn customers’ trust, and later to translate it into <b style="mso-bidi-font-weight: normal;">customer confidence</b>. <span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
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Teh Hon Seng 郑云城http://www.blogger.com/profile/17069406825693278748noreply@blogger.com0